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Diamond Ford

Lancaster, CA

4.4
635 Reviews

1155 Auto Mall Dr

Lancaster, CA

93534

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635 Reviews of Diamond Ford

April 27, 2021

Went April 25 waited long time they let us go. Stated theyd call back. Never did. Felt undervalued as a customer no courtesy so sad More

by Leilui32
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris spears
March 29, 2021

Eric Reynolds made purchasing a new car fast and easy! He was knowledgeable about the cars, friendly, and made sure we stayed in budget. Will definitely return for my next new vehicle! More

by K Fox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Reynolds
March 01, 2021

The service department was clean, friendly, and efficient. While your pricing structure is "dealership" level, I expected that as wasn't surprised. I did appreciate how hard the service tech worked More

by joecountry63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember his name. The guy on the left.
February 19, 2021

I am so happy to have Keri Spencer as my service advisor. She is so helpful, friendly and quick. She has a good relationship with the crew that really makes a difference for her customers. Thanks Keri, you’r More

by terigordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keri Spencer
February 19, 2021

Everyone worked really hard to get us what we needed. This is my 7th car I bought from AV Ford. Thanks to all of you More

by 55chevy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
February 11, 2021

Great job. Keri Spencer is the best. She really looks out for her customers. Fast service too. As soon as I pulled up the porter was ready to take my car. I appreciate good fast service. More

by terigordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keri Spencer
February 11, 2021

Keri Spencer in service was very attentive and values me as a customer every time I come in, she exceeds the standard of excellence and represents your company proudly. She is one of the reasons I come t More

by rdstarr7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keri Spencer
January 30, 2021

They provided an estimated time of one hour for service and they were spot on. Very friendly and professional. I purchased my truck here and it is good to know that the service department is as good as th More

by phrogman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Reynolds, William Sidener
January 27, 2021

Great Dealer to work with Eric Reynolds, made the transaction easy over the phone, text, and email. Truck was washed ready to go with a full tank of gas as I arrived! More

by CPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERIC REYNOLDS
January 22, 2021

I come here because I don't get the run around, they are quick and efficient and I can get most everything done at one location. More

by theben612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan DiGiovanni
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