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Diamond Chevrolet Buick GMC Cadillac
Auburn, MA
256 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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256 Reviews of Diamond Chevrolet Buick GMC Cadillac
September 13, 2021
We Just purchased a Truck with Diamond Chevrolet and we were extremely pleased with the Customer Service and Professionalism from all involved in our purchase...Especially Our Salesman Mike Rivera, he was were extremely pleased with the Customer Service and Professionalism from all involved in our purchase...Especially Our Salesman Mike Rivera, he was a pleasure to do business with...He was very helpful in negotiating our deal as well as working working with our Insurance company to make sure all the correct paperwork was received...He followed through after the runner had returned with the registration to let us know the vehicle was ready for pick up.. Upon arrival to pick up the Truck he was there to hand us the key and make sure everything was all set! It was a great experience and I would highly recommend to go see him if you are in the market for a new vehicle....Would buy from here again! More
by Mspinkice
Employees Worked With
Michael Rivera
August 14, 2021
Only reason I purchased cars from this dealership was for the Service Department Now that has gone into the toilet Waited early to get car serviced on Saturday as I have for past 6 years Was told to le the Service Department Now that has gone into the toilet Waited early to get car serviced on Saturday as I have for past 6 years Was told to leave No appointment could Not help me. More
by Tim_nutile
Employees Worked With
Butch Latino
August 02, 2021
Diamond Chevrolet has been my go to since they were on Park Ave, I met a new salesman this time named Braeden and he was great from start to finish. Thank you for the good work young man. Park Ave, I met a new salesman this time named Braeden and he was great from start to finish. Thank you for the good work young man. More
by Derek
Employees Worked With
Braeden Kane
August 02, 2021
First experience wasn’t the best but they have definitely changed. From the salespeople all the way up to management it has been a 180. Thank you Diamond, I’m glad I gave y’all another chance. changed. From the salespeople all the way up to management it has been a 180. Thank you Diamond, I’m glad I gave y’all another chance. More
by Stacey F.
Employees Worked With
Kevin and Braeden
July 31, 2021
Braeden and manager Kevin did a fantastic job, helped me take home a brand new truck. Fast and efficient, five stars all around. Will be back! take home a brand new truck. Fast and efficient, five stars all around. Will be back! More
by Alex Freeman
Employees Worked With
Braeden and Kevin
June 07, 2021
We brought a car in for the 15,000 mile service and ended up asking for the vehicle back and walked out. The appointment had been made weeks ago and we reserved a loaner car with the service seeing it too up asking for the vehicle back and walked out. The appointment had been made weeks ago and we reserved a loaner car with the service seeing it took several hours when we brought the car there for the 7,500 mile service. When we got there this morning we were informed there was no loaner car available. We complained that nobody informed us about not having any cars even though the appointment had been made weeks ago. The woman "helping" us said "there is a chip shortage" in a way that felt like she was talking down to us. If they don't have loaner cars available I would have thought someone would inform us before showing up. After all we did receive numerous emails reminding us of the service and the $38 fee for a loaner car. We got the paperwork and were a little surprised the 15,000 mile recommend service was going to cost $166. We thought an oil change was complimentary while under warranty but as it turns out only the first one is complimentary. Chevrolet's website does say "we're with our owners for the long haul" which is apparently only the first 7,500 miles. We had a lot of errands planned for the day and went to get the car back before they brought it into the service area. The woman "helping" us proceeded to speak down to us about the whole situation and at one point even said "well, you didn't even buy the vehicle here". I'm not sure what the point of telling us that was. We know we bought the car (from a different state) before moving to the area. I guess had we bought the vehicle from there we would have had a different experience? With attitude like that we'll gladly take our business elsewhere. More
by sw
Employees Worked With
Aimee Barnes
May 04, 2021
I will never buy from this dealership. I called and asked for a emergency repair on my vehicle and the Service Manager said"Definitely Not" because they "had to catch up " on weekend repairs to other cars... for a emergency repair on my vehicle and the Service Manager said"Definitely Not" because they "had to catch up " on weekend repairs to other cars.....I will not ever forget this ! More
by robegaspie
Employees Worked With
Name not given, Mike Monfreda
April 21, 2021
Very friendly. Always eager to help you by advising on what next to do. At the reception, there's this beautiful elderly Lady who is so nice to every single individual who approaches her. She's just a won what next to do. At the reception, there's this beautiful elderly Lady who is so nice to every single individual who approaches her. She's just a wonderful woman. More
by neneakunor20
Employees Worked With
Bert Curtin, Justin Ray, Lou Pourier, Fran Daviau, Frank Brombley, Matthew Martin, Butch Latino, Arthur Behrman, Chris Meehan
