Back

Diamond Chevrolet Buick GMC Cadillac

Auburn, MA

3.4
256 Reviews

768 Washington Street

Auburn, MA

01501

Directions

By Type

256 Reviews of Diamond Chevrolet Buick GMC Cadillac

May 09, 2023

Aimee Barnes in service was the best. Communication and repairs were excellent. Thank you Aimee. Diamond lucky to have such a dedicated team. More

by Barefoter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Barnes
May 04, 2023

I bought a 2020 GMC 2500 utility body used I went back to get my sticker the following Saturday they denied it because they said my tent was too dark on the vehicle they sold me. Kevin gave me the runaround More

by Diamond sucks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Monfreda, Bert Curtin
May 11, 2023 -

Diamond Chevrolet Buick GMC Cadillac responded

Sir, you keep leaving the same review and we keep responding to it... we are trying to work with you to resolve this.

May 04, 2023

Nothing but a bunch of crooks all the sales department is a bunch of liars service department a bunch of liars never fixed my truck unbelievable worst dealership you could have a deal with sold me a lemon un More

by Diamond sucks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin TAYLOR , Mike Monfreda, Bert Curtin
May 09, 2023 -

Diamond Chevrolet Buick GMC Cadillac responded

Sir, thank you for taking time to review us. After reading your review, I am going to search to find your contact info and see what we can do to resolve these issues you're having.

May 09, 2023 -

Diamond sucks responded

Please ASAP

March 08, 2023

Agreed on a price. Didnt check out paper work before i signed the paper work and it was $900. plus then what we agreed on. Then added the maintenance package for $1600. More

by twrmx42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
uuuuuuuuuuuuuu
Mar 11, 2023 -

Diamond Chevrolet Buick GMC Cadillac responded

Thank you for your response. We are reaching out to discuss.

February 24, 2023

Great Experience! We worked with John Goucher he was very helpful every step of the way. He answered all questions had walked me through the set up application for m More

by mish466
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Goucher
December 01, 2022

Buick GMC Cadillac 4. 1 (1.4K) Chevrolet dealer in Auburn, MassachusettsOpen 139+ OverviewCarsReviewsPhotosUpdatesAbout Reviews from the web 3.5/5DealerRater · 230 re More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan was my sales person , Mike Monfreda
Dec 02, 2022 -

Diamond Chevrolet Buick GMC Cadillac responded

Thank you for your review JK.

October 31, 2022

I happen to be in the market for a new lease went to diamond in Auburn mass and looked at a few trucks in the parking lot I knew exactly what I wanted engine making model. A sales rep John Goucher Intr More

by Karton62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goucher
September 04, 2022

John Goucher our sales associate at Diamond Chevrolet, GMC, Cadillac was fantastic along with everyone else we met while purchasing a new 22 GMC Sierra 1500. Great people all around they made us feel comf More

by Simoeseomis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gouncher
August 03, 2022

Went there for oil change to my Camaro SS. A service technician named Aimee took care of me. Had several questions, she had All the right answers and was very helpful and knowledgeable. Would More

by georgehasfitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee
July 29, 2022

Buyers beware this dealership uses bait and switch tactics and will not honor their website pricing. Within 30 minutes of the Massachusetts laws holding them to their advertised pricing being mentione More

by Slynn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason- Sales manager.
Aug 01, 2022 -

Diamond Chevrolet Buick GMC Cadillac responded

Slynn, we are sad to read this. We do allow vehicles to be sold at any time if they are not held under a deposit or buyers agreement.