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Del Toyota - Service Center

Thorndale, PA

4.4
1,438 Reviews

1,438 Reviews of Del Toyota - Service Center

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January 24, 2024

I’ve said it before 1 million times and I’ll continue to say it. I passed three Toyota dealerships to get to Del Toyota only because they’re the best thank you Susan Perri for always helping me. More

by PATAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2024

Unwilling to work with customer concerning Toyota issues bulletin on Tacoma. Customer is on the hook for full repair. Never once received an email about the bulletin until I called about it after finding ou More

by W Jesse
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

great service. Thank you for a very good experience. Helpful and friendly. Will always go back to Del. More

by christopher.mcgrath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Service was fine, but long wait, and I had to go back to the dealer because they didn’t reset the service monitor More

by MARK1459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Everyone at the dealership is professional and very friendly. I’m always kept up to date on the status of my car. More

by Barbw3131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2024

The associate I spoke to on the phone was courteous and the process to pick up my car was seamless. More

by djpigeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Great service from all the team. Very friendly people and great truck that I bought! More

by wpjames0566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2024

First bad service experience in 20 years as a customer at Del. Really poor communication. More

by EKAHN0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

Basically you get good service here. But I found that I am charged for some things other dealerships include free. More

by EDITHGREENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

A lot of miss communication. Expired license could be used if the photo card was acquired, when rescheduling an appt after I shared my work schedule and when I would need a loane More

by mau_sweeney
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wyatt
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