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Del Toyota - Service Center

Thorndale, PA

4.3
1,578 Reviews

1,578 Reviews of Del Toyota - Service Center

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March 29, 2025

Professional staff, clean lobby, fast service I would recommend a sign in the lobby asking cell phone users to talk elsewhere. A quick 1-minute conversation is acceptable, but some folks drone on for muc More

by chrisr19352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan(?) in Service
March 29, 2025

Alex was very helpful and worked w my other provider to fix and recalibrate our window after it was replaced - facility is also nice and clean. Will make it our go to service station now that Malvern is t More

by michelemcgruther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex service
Mar 30, 2025 -

Del Toyota responded

Thank you, Michele, for your wonderful review! We’re thrilled to hear that Alex was able to assist you with the window recalibration and that you found our facility nice and clean. We appreciate you choosing Del Toyota as your go-to service station, and we look forward to serving you in the future! Sincerely, Del Toyota Team

March 27, 2025

Very helpful staff and the job was finished on time. I needed a special bettery and they ordered and installed it in a timely manner. More

by CECILIA108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Del Toyota responded

Thank you for your kind words! We're thrilled to hear that our staff was helpful and that we could promptly order and install your special battery. Your satisfaction is important to us at Del Toyota. We look forward to serving you again in the future! Sincerely, Del Toyota Team

March 23, 2025

The service department was helpful and willing to work with us on getting the vehicle completed More

by yasmeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Del Toyota responded

Thank you for your wonderful feedback, Yasmeen! We’re delighted to hear that our service department was helpful and accommodating in getting your vehicle completed. At Del Toyota, we strive to provide exceptional service, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, Del Toyota Team

March 22, 2025

Bought a car from you and was told you don’t service Volkswagen. But you took my Corolla and I’m sure sold it for twice what you gave me for it. Also, the Jetta I bought burns oil like crazy. You ripped More

by ajdougherty5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know. Look it up.
Mar 25, 2025 -

Del Toyota responded

Thank you for your feedback. We understand your concerns regarding the service for your Volkswagen and the issues with your Jetta. We encourage you to reach out to Del Toyota directly so we can address your concerns further. Thank you for choosing Del Toyota. Sincerely, Del Toyota Team

March 22, 2025

From the person, I schedule my appointment with, to the man that meets me in the bay and takes my car and the person that explains my bill, all employees, very respectful and kind. LOVE Del Toyota. Brian More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian and Antonio in Electronics
March 18, 2025

The service write and mechanic did a great job. The video of the work is progress was also a nice touch. More

by GEMAGEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Del Toyota responded

It is wonderful to hear that our service team was able to provide excellent work and that you appreciate the video updates. Thank you for the feedback, Gema, and we will share it with them.At Del Toyota, we strive to keep our customers informed and satisfied. We hope to see you again for your future service needs! Sincerely, Del Toyota Team

March 16, 2025

I was having a sr moment I guess. Thought I had a problem with my cruise control. They found nothing wrong. And, they didn’t laugh at me. Well, not to my knowledge. Hope it doesn’t ha More

by Janice M. Parker
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know … sorry.
Mar 17, 2025 -

Del Toyota responded

Thank you for sharing your experience, Janice! We’re glad to hear that our team at Del Toyota was able to assist you and that you felt comfortable during your visit. It’s great to know there was nothing wrong with your cruise control. We look forward to seeing you again, and don’t hesitate to reach out if you have any questions in the future! Sincerely, Del Toyota Team

March 15, 2025

Mark Troy and Nick were very helpful. My key couldn’t pop out, and Troy fixed it. More

by Nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

Del Toyota responded

Thank you for your wonderful review, Nathan! We are thrilled to hear that Mark and Nick were able to assist you and that Troy could fix your key issue. Your satisfaction is important to us at Del Toyota. We look forward to seeing you again soon! Sincerely, Del Toyota Team

Mar 15, 2025 -

Nathan responded

So grateful to their professional expertise and kind hearts🤝❤️

March 14, 2025

The customer service and speed of is wonderful! The cost is a bit on the high side. I know I will return despite. More

by cdboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Del Toyota responded

Thank you for your feedback! We're glad to hear that you found the customer service and speed at Del Toyota to be wonderful. We appreciate your comments about the cost and will continue to strive for value in our services. We look forward to welcoming you back in the future! Sincerely, Del Toyota Team

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