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Del Toyota

Thorndale, PA

4.7
7,249 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 7,249 reviews

August 14, 2018

WonderfulChip was so helpful and pleasant Chip was wonderful to work with. He was very knowledgeable and efficient. Loved working with him. He made everything very easy. I would work with him More

by BEVERLYYOST11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Beal
Aug 15, 2018 -

Del Toyota responded

Thank you for this amazing review, Beverly! We really appreciate your business. Take care, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 14, 2018

Best yet Unreal experience. Friendly, courteous and straight forward. Everyone, in particular Al, was great to work with ever step of the way. I well be back f More

by RMOKEEFFE254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin in internet service was great as well, Al Demsky
Aug 14, 2018 -

Del Toyota responded

Thanks for your outstanding review! We're glad to hear that our team was friendly and efficient! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 14, 2018

Truely exceptional My experience at del Toyota was amazing ! I would highly recommend this dealership to anyone looking to purchase a car . Very pleased! I love my Toyot More

by KELSEY_MCDEVITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Connor Christman
Aug 14, 2018 -

Del Toyota responded

Thank you for this amazing review, Kelsey! We really appreciate your business. Take care, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 12, 2018

Great people Great salesman, he was very patient and extremely helpful. Gave me the best options. Left the dealership really satisfied. Love my new car. Thank you More

by JLopez1305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 12, 2018

Fast and free Came in for service at 8:15 and out in under an hour..They also ordered warenty part for drivers side seat panel. Greeting person was very curtious. More

by JSTANG51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Aug 14, 2018 -

Del Toyota responded

I'm glad your service went well! If you have any questions about the work that was done please feel free to contact me! Take care, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 12, 2018

Great deal, decent service Got my Highlander for a good price, salespeople were helpful and courteous. When I picked up the car I was in a hurry after a long day and Ken got me More

by LMESSER_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Monica Donnelly
Aug 14, 2018 -

Del Toyota responded

Thank you for taking the time to write this review. I am pleased to hear that our team was able to provide an efficient and overall positive experience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 11, 2018

On time and done correctly. The main reason I come back is because of your service department. I taught Jerry in school and know he will take care of me.When Walt left I was goin More

by BBERTOLET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbie Hamid, Ed Pollock
Aug 14, 2018 -

Del Toyota responded

Your great feedback truly made our day! Jerry and Ed work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver! We look forward to making sure that you enjoy your car for many years to come. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 11, 2018

Great, but Everyone was friendly and patient. I added two things to my list with no problem. Servicing was done in a reasonable amount of time.. But....I wish D More

by AGRADERABC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Fitzpatrick
Aug 14, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and we are thankful for you feedback. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 11, 2018

Nice facility but had to wait three hours for an oil change I arrived at 8 am for a 5,000 mile check on my Tacoma. Included an oil change. Didn’t get out until 11. Had to ask someone at 10 am how much longer th More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Aug 14, 2018 -

Del Toyota responded

Dave, I'm sorry to hear that your last oil change did not go as smoothly as your previous visits. Thank you for letting us know. Please contact us at your earliest convenience. We look forward to speaking with you soon. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 10, 2018

Great experience Great experience, felt that I got a great deal for my money, and will recommend the dealership to all my friends. Jared Bell did a great job More

by Lakertroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Mcdaniel, Jared "The Champ" Bell
Aug 14, 2018 -

Del Toyota responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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