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Del Toyota

Thorndale, PA

4.7
7,182 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 7,182 reviews

July 19, 2018

Very helpful with my needs They helped me get a car even with bad credit .and helping me Build my credit again . Thank again !!! I’m so excited love my new car . More

by JCARFREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby, Ken Tran, Tyree "Majik" Allison
Jul 20, 2018 -

Del Toyota responded

It's fantastic to hear you were pleased with your visit to Del Toyota, we do our best to help all our customers get into the dream car they deserve! We are so happy you love your new vehicle. Don't hesitate to reach out or visit should you need anything in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 19, 2018

Excellent as always Once again superb service always prompt always a good price and Pat Solomon is the best service advisor that has ever worked at Del Toyota she keeps m More

by sandrakz5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Torres, Mike Naegele
Jul 20, 2018 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 19, 2018

Above and beyond I was dealing with a paint issue that was most likely not going to be resolved through the warranty company. Matt got with the Detailing Guru and the More

by DAVID KLAPPERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt (Service)
Jul 20, 2018 -

Del Toyota responded

David, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 19, 2018

Best car buying experience ever! The team at Del Toyota truly understand customer service and how to treat people. Buying a car is a huge commitment and should be treated as much. iIt More

by PJStef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Jul 20, 2018 -

Del Toyota responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Enjoy your new Highlander and please let me know if we can help you with anything else, thanks! sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 19, 2018

First Car Buying Experience I started looking at the inventory of cars online and was able to request an eprice for several different cars I was interested in. The eprice for the More

by KZERVANOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Bauer, Ed Torres, Angel Lewis
Jul 20, 2018 -

Del Toyota responded

Thank you for taking the time to write this review. I am pleased to hear that our team was able to provide an efficient and overall positive experience. If there is anything else we can help you with don't hesitate to call or stop by! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 17, 2018

Work not completed I had them fix a piece of my car that came loose when I hit a bump. They were nice. They fit me in right away. However, the work is not done well. I More

by JCURIEL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt , Mike Naegele
Jul 18, 2018 -

Del Toyota responded

We would like to extend our most sincere apologies for your experience. We strive for 100% customer satisfaction and we’re sorry to hear that your recent service visit did not meet your expectations. Your feedback will help us improve as a team. Please contact me at your earliest convenience! Best wishes, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 17, 2018

Loved it! My visit to Del was amazing! I would definitely recommend my friends and family to come here. They made it possible for me to get the car I wanted an More

by LisAquino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Torres, Angel Lewis, Al Demsky
Jul 18, 2018 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 17, 2018

Very good Came-in for a tire repair and I was all ready to have to pay for a new tire (as this has happened at other places in the past when it probably could h More

by ds1154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Jul 18, 2018 -

Del Toyota responded

It was our pleasure! Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 17, 2018

Great experience The people were very kind and helpful. Did not feel pushed to do anything. Would recommend it to anyone looking for a quality and affordable car More

by Lukeduke1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Ben Gomez, Tyree "Majik" Allison
Jul 18, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 17, 2018

Dissatisfied Purchase a $36,000 car that was dirty and many spots on it. I explained to the service manger that I was not satisfied and he did not care. More

by Bre90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Naegele
Jul 18, 2018 -

Del Toyota responded

That is not the kind of experience we seek to provide. Please call me at your earliest convenience you can so we can address this together. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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