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Del Toyota

Thorndale, PA

4.7
7,143 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 7,143 reviews

July 06, 2018

Great service department From the time you are greeted in the indoor staging area until you are informed that your vehicle's service is complete, this department is on its gam More

by GALSTON10
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 12, 2018 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 06, 2018

My experience was very good overall The employees I met and dealt with were great, but I do not enjoy the back and forth experience that always occurs with the managers. Friendly staff a More

by RAYBAR31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Connor Beal, Brittany Mcdaniel
Jul 12, 2018 -

Del Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 06, 2018

Service Quick and inexpensive. Arrival was fast and wait was brief. Jerry has been service contact for quite a long time. I will return with my other car so More

by SHEMONSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Jul 12, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 06, 2018

Courteous and friendly. Very helpful Because of the service.the sale the friendlyness of the people and assistance. I walked in without a car and walked out driving. Just want to say than More

by Driving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Connor Christman, Connor Beal
Jul 12, 2018 -

Del Toyota responded

Thank you for this amazing review! We really appreciate your business. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 05, 2018

Great experience The team at Del Toyota was fantastic. From the vast inventory on the lot, and Rizk showing us all the options and answering all of our questions, to A More

by ShieldsFam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Amr Rizk
Jul 12, 2018 -

Del Toyota responded

Thanks for the great rating! We're pleased that everything went well for you. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 05, 2018

My third Toyota in four years! Very happy with Del Toyota! This is my third new Toyota in the past four years (two Tacomas and a RAV 4 Hybrid. Happy with all three! More

by Knife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis, Ben Gomez
Jul 12, 2018 -

Del Toyota responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 05, 2018

Great service I had a amazing experience Jared was my sails man an he was amazing an honest with me Great people and good selection of cars Well come back More

by JONTIRI921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Jared "The Champ" Bell
Jul 12, 2018 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 04, 2018

30,000 mile check up on 2016 Toyota Prius V We took our 2016 Toyota Prius V in for its 30,000 mile checkup and quality work was completed in a timely fashion. This has always been our experience More

by BSUPLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 12, 2018 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 04, 2018

Air pump I took my vechile to service center after several lights came on. Was typical diagnostic to find I needed new air pump. Mat looked up some things for More

by ZACH-PENNINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat someone
Jul 12, 2018 -

Del Toyota responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 04, 2018

Efficient car service but service staff unfriendly The person who greeted me ar the service desk was not friendly. He had a stern look about him and I was put off by his demeanor and tone. He was terse More

by HART.KAREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the names
Jul 12, 2018 -

Del Toyota responded

Karen, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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