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Del Toyota

Thorndale, PA

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Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 7,220 reviews

August 22, 2018

Great Experience The dealership had the exact vehicle I was looking for. The process to purchase it was painless. Everyone was hassle free and straight to the point wh More

by jhouck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Aug 24, 2018 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 22, 2018

New Car purchase I visited to purchase a used vehicle and end up purchasing a brand new one. Amr was very good in taking us through the lengthy discussions, explaining More

by G0WDM1JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Amr Rizk
Aug 24, 2018 -

Del Toyota responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 21, 2018

I hate these questionnaire I dropped off the night before they got it in early in the morning and he called me right away. Phone manners were very nice would definitely return More

by EPPURCELL54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know who the guy was that worked on my car it is on the records he was very nice and explained everything to me
Aug 24, 2018 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 21, 2018

Excellent Service My first contact was with Nikki as a Costco customer. She was very responsive and helpful before i arrived at the dealership. Tyree was an excellent More

by Flyballdog
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Torres, Nikki Dougherty, Tyree "Majik" Allison
Aug 24, 2018 -

Del Toyota responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 21, 2018

Great service Best experience of buying a car ever..Everybody was professional. The entire transaction was very smooth and easy. Thank you to Erin, Ed, Ken and Ange More

by Ravajoju
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin, Ken Tran, Angel Lewis, Ed Pollock
Aug 24, 2018 -

Del Toyota responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 20, 2018

Made car purchase a breeze! I came to this dealership through the Costco Auto Program. The people I worked with were courteous, professional, and fast. The representative I worke More

by rav4buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Donnelly
Aug 20, 2018 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Enjoy your new Rav4 and take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 20, 2018

Service center is awesome. Always a great experience. They explain everything in detail. Every person I have dealt with are friendly and courteous. Will conti More

by LisaN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Aug 20, 2018 -

Del Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 20, 2018

No pressure to purchase. Nick my sales guy, was super easy, got me in the truck I wanted without feeling pressured. Next vehicle I purchase will definitely be from Nick. More

by JAMMER97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Robinson ( internet sales), Nick Abbattista
Aug 20, 2018 -

Del Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that Nick was able to provide an efficient and overall positive experience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 19, 2018

Lease experience I found them to be knowledgeable courteous and friendly. Explaining the details of my car in an unhurried way which I appreciated. I have been very ha More

by THEYDONBOIS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Aug 20, 2018 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 19, 2018

Everyone was outstanding Ed Pollock was very good he answered all my questions . The young lady showed me how everything in the car worked even help me set up my Bluetooth More

by LOGKIDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Pollock
Aug 20, 2018 -

Del Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Take care, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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