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Del Toyota

Thorndale, PA

4.7
7,093 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 7,093 reviews

July 13, 2018

I’m a Raving Fan I had an unexpected low tire pressure gauge light the other morning. Also was due for 10K mike check. I called and was not surprised that they were al More

by KARBMOF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaaarrgghhh my bad I did not write names down
Jul 16, 2018 -

Del Toyota responded

Thank you for your feedback. I'm very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best regards, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 12, 2018

Excellent professional friendly accommodating I have a 2016 rav 4. Since the day I bought it I have continue to be satisfied to the greatest way. Every single person in every department every time More

by Caroline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Demsky, Mike Naegele
Jul 12, 2018 -

Del Toyota responded

Thank you for the great review, Caroline. Please come visit us if you need anything else, be it service or sales. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 12, 2018

Thorough Took my vehicle in for scheduled maintenance. From split wiper blade to transmission fluid change. All items of concern stated by maintenance agent we More

by BETSYHILLS237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson
Jul 12, 2018 -

Del Toyota responded

Thank you for this amazing review! We really appreciate your business. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 12, 2018

The best service We had the most excellent service! We couldn’t be more happy with the car and truck we recently got! Thank you everyone that was involved! More

by SARAHSUPPLEEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Angel Lewis, Amr Rizk
Jul 12, 2018 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 12, 2018

Just what I was looking for I visited the dealership with the intention of just window shopping. As soon as I pulled in, I saw the 4 Runner I wanted, and Tyree was terrific throu More

by Blue Moon SAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyree "Majik" Allison, Brittany Mcdaniel
Jul 12, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 11, 2018

Great experience! I went looking to buy a used car and left with a brand new car at basically the same cost per month. The salesman ed respected and worked very hard to More

by Kdennis86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Ed Pollock
Jul 12, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 11, 2018

Misleading sale, shoddy service, no refund When we recently purchased our Highlander we opted for the convenience of the remote start feature; it was high-priced at $500, but we thought it was More

by MARJWORKMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : Amr Rizk
Jul 12, 2018 -

Del Toyota responded

That is not the kind of experience we seek to provide, John. Thank you for bringing it to my attention! Please contact me at your earliest convenience so I can personally ensure you receive your reimbursement. We apologize for any miscommunication and look forward to hearing from you. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 11, 2018

Job well done Del has made buying a car easy and satisfying. This is the fourth car my wife and I have bought from them and we will continue to buy there if service More

by Thebeerguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Tyree "Majik" Allison
Jul 12, 2018 -

Del Toyota responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 11, 2018

Great experience Had a great experience purchasing my first NEW car (2018 Toyota Camry SE). From the moment I walked in I was treated with respect by friendly employee More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Nikki Dougherty, Ben Gomez, Brittany Mcdaniel
Jul 12, 2018 -

Del Toyota responded

Jennifer, thank you for the feedback! We are happy to hear about your positive experience at Del Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 10, 2018

Routine Maintenance Rountine state inspection and oil change Plus check on TPMS. Need to deliver car back to me in promised time stated. told me an hour to change tire More

by MOLNAR5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 12, 2018 -

Del Toyota responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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