Del Toyota

Shopping for a car can be frustrating, but not with Paul from Del Toyota. I exchanged about 30 emails with him about the car before purchasing the car. I live in NJ, so I took the extra precaution on the lo from Del Toyota. I exchanged about 30 emails with him about the car before purchasing the car. I live in NJ, so I took the extra precaution on the long drive. He took the time to explain to me how their dealership works, but I still was not convinced about buying a car from them. However, what convinced me is seeing the car (amazing condition) and extreme support / help from Paul, he made the decision easy, informed me of everything that I needed to know including providing CarFax, went for a test ride, told me that the car has been at the lot for couple months, also mentioned a little about the previous owner and how the car was used. Overall if you are going to Del Toyota Paul Foltz is your guy for your next car. More

I was offered a good price on a camry hybrid with a price match for my tradein (original offer was lower). The day before, I was approved by Toyota for 0% financing. My quotes were in my emails. I explaine match for my tradein (original offer was lower). The day before, I was approved by Toyota for 0% financing. My quotes were in my emails. I explained, that I was in a rush due to worktime. Two and a half hours later, while writing up my paperwork, I noticed that they had put the tradein correctly, but the vehicle was listed as msrp not the amount agreed upon. I kindly pointed this out. The kind Toyota rep, Crystal McClairen, agreed this was incorrect and returned to her manager. When she reappeared, she said that her manager said, they had decided that I don't qualify for the 0%. This has been a constant rat race. The final experience left me with a clear indication that they intended this "slip". I am a single mother of four kids. I don't expect favoritism, but I realize these folks won't stand by their word. DECEPTIVE practices! Buyer beware! More

The used truck, which was only owned for 3 months, obviously had some previous engine problems (in my opinion) and the purchased warranty, which was supposed to cover the engine problems did not. The obviously had some previous engine problems (in my opinion) and the purchased warranty, which was supposed to cover the engine problems did not. The warranty company found a loop hole so that they didn't have to pay for a new engine. Being that we were two time returning customers the expectation of customer service was a lot higher than what was given. More

If you have any issues with Del Toyota, ask to speak to If you have any issues with Del Toyota, ask to speak to the owner. My son had an unfortunate experience, but the owner called personally to see how If you have any issues with Del Toyota, ask to speak to the owner. My son had an unfortunate experience, but the owner called personally to see how he could help. That is what customer service is all about. More

This is the second vehicle I have purchased at Del Toyota. The Dealership is great to work with. I was able to take a car home to test drive it to make sure that it met my needs. I was not pressure Toyota. The Dealership is great to work with. I was able to take a car home to test drive it to make sure that it met my needs. I was not pressured to make a decision. Dave worked with me. I have friends who are loyal Del Toyota customers, and have recommended them to others. The Dealership has a great reputation. More

Went to look at a used Sienna. It was quite a far drive, but the price was great! So I asked, "why is the price so low, is there anything wrong with it?" Bob answered, nope, nothing wrong with the vehicle but the price was great! So I asked, "why is the price so low, is there anything wrong with it?" Bob answered, nope, nothing wrong with the vehicle, it's high mileage and that's why the price is so good. So I modified my entire schedule, along with my wife, arranged for a babysitter, etc. We get there and everyone seems nice enough, and Bob offers to go get the vehicle. I usually prefer to go along to see the vehicle "cold start" but I was OK with waiting. It takes Bob quite some time to bring the vehicle around front (10-15 minutes). Upon initial visual inspection the vehicle had 3 panels badly damaged that would have to be replaced (looks as though it was side swiped). Bob was not even aware of this damage (it was VERY obvious) but said he knew everything about this vehicle. He offered to let me go for a drive, and I took him up on his offer. The van drove OK, although some noise was heard from the serpentine belt. I pulled over to inspect the vehicle more closely and found many issues that would be obvious for a mechanic to find. The front driver door check was broken, the driverside door panel retaining clips were failing and the handle was there shoved on the inside of panel. The glovebox would open on its own when hitting a bump. The vehicle took until the end of the test drive (30 minutes) to get to operating temp, therefore the air from vents was never very warm. The steering rack had a bad seal, causing leaking into the boot which was completely shredded (requires entire new steering rack). When we got back, I asked over and over again to confirm that this vehicle went through there service department, and it was "in good shape". I asked if they were planning on fixing all the problems with it, and he acted like he had no idea what I was talking about. When I explained all the issue he commented "how can you know about all those things, are you a mechanic?" I said no, I just know how to look for things like this. He left and came back and quoted that if I wanted those things fixed, the vehicle would be priced 5,000 dollars additional! Are you kidding? So obviously they knew about these issues, and were attempting to sell the vehicle to some poor unknowing soul who would have quite the surprise when their vehicle won't pass inspection! I asked nicely that next time he talks with someone on the phone he be truthful as to the condition of a vehicle. He then became very hostile, stating he is always truthful, and this vehicle does not have any issues at all. I couldn't help but laugh as I walked out of the dealership. I have dealt with many dealerships, but this one by far was the worst. What a waste of our evening, and gas to visit such a lousy establishment. I also have heard other dealerships that have had to correct work this dealer has performed already. More

Recently we bought a used mustang. We had exceptional Recently we bought a used mustang. We had exceptional saleswoman, Michelle. She knew everything about the car and past history. Once we decided to b Recently we bought a used mustang. We had exceptional saleswoman, Michelle. She knew everything about the car and past history. Once we decided to buy, we had amazing and knowledgeable help from the finance department. Overall I could not have asked for anything more! GREAT EXPERIENCE! Recommend Del to anyone and everyone! All the staff was friendly and professional at all aspects in the car dales business. More

We were looking for a used car for about 2 months. We had certain safety features that we needed. We had almost bought a car from another dealer but after the deal was done they started playing games wi had certain safety features that we needed. We had almost bought a car from another dealer but after the deal was done they started playing games with the price and we walked out. I had a bad taste in my mouth about used car dealers, but I found the perfect car at Del Toyota. I called and negotiated a price wuth Janita, and asked her to put it in writing which she did. We were driving from quite a distance away so I didn't want to play games. We got there and the car was everything they said it would be. We took it to a mechanic and he had a question about one thing which Del did't have the answer to but said they would try and get the answer. We were able to get the answer and drove back up to get the car. The car was ready the paperwork was done, and it was a pleasant experience. After we returned home we had some issues with the car and Eddie was very helpful. I would definitely buy another car from Del Toyota. More

I have bought three cars from this dealership. I have dealt with Mr. Hamid for the last two. There is no pressure and he gives me good information and allows me to decide what is right for me. He also dealt with Mr. Hamid for the last two. There is no pressure and he gives me good information and allows me to decide what is right for me. He also goes out of his way to ensure that my wants are satisfied. More

This was one of the best experiences I have had when buying a car. No one high pressured me, information was given when asked and negotiating the price was friendly and efficient. I was able to make a buying a car. No one high pressured me, information was given when asked and negotiating the price was friendly and efficient. I was able to make a deal very quickly. I feel like I got a decent deal and my salesperson, Abbie, seemed satisfied at the price we negotiated. My last Toyota bought at another dealer left me and the salesperson dissatisfied so this experience was different. Abbie was very responsive to my needs. Cheryl handled the final papers and financing. I thought she explained everything well, respected my decisions on warranty and other extras. I will be back in about two years when my wife will be looking for a new car. I should also note that three people I know recommended this dealership to me based on their experiences there. More