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Del Toyota

Thorndale, PA

4.7
6,524 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,524 reviews

June 22, 2016

Stress-free buying experience at Del Toyota! I am a first time buyer and I was very nervous before I went to the dealership. From the moment I got there I was treated to a pleasant and stress-fre More

by Christian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lopez, Harmeet Kapur
April 26, 2016

Scam artist,lie on loan apps We got a car there signed contract sealed the deal.they put fraudulent information on loan app and got caught and bank kicked back loan. Then we got a More

by Tattoo76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve wusser
January 04, 2016

We had a horrible experience attempting to buy a used car. The manager mocked our offer on a used car. He was so loud and ignorant. We heard him bashing what we had offered to the other men sitting at the fr More

by Donna C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
August 13, 2015

Beware deceptive service and inspection! My 89 year old mother recently took her car here for inspection. The car was purchased at this location, serviced yearly here and at present time, on More

by Mili, Mia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike, customer service and Showroom Manager
May 28, 2015

Recall Very helpful during a stressful time of a Toyota recall. Nice loaner car with no issues while waiting for parts on order. All levels of management w More

by geckrote
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Babicki
Jun 01, 2015 -

Del Toyota responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to provide each and every customer with exceptional service. Your feedback is a testimony that our dedication has really paid off. Please don’t be reluctant to contact us if you have any questions or concerns. Jack Del | Owner

March 11, 2015

Proceed with caution Trying to find a decent used Toyota truck is difficult. Despite always buying at Tri County Toyota (10 Stars, by the way) I finally found one at Del, More

by SavyConsumer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dominic
May 08, 2015 -

Del Toyota responded

I am concerned with your review and would love the opportunity to address it with you. Your satisfaction is extremely important to me and our company. We hope to gain the opportunity to sincerely make it up to you. Please feel free to reach out to me personally. Sincerely, Jack Del | Owner

January 02, 2015

Great customer service from Steven Musser Went in late on a Tuesday night and was greeted by Steve. I explained to him that I was looking to lower my payment and had some negative equity on my More

by jackson01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Musser
May 08, 2015 -

Del Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Steve was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Jack Del | Owner

December 24, 2014

Working with Cornell was a joy for us The entire buying experience was like working with friends and neighbors. Cornell, Cheryl, and Adam were patient, attentive, and tremendously kind th More

by Tdizzle
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Reihl,Adam Dubrow,Cornell McMillan
May 08, 2015 -

Del Toyota responded

Thanks for having the time to write this great review! At Del Toyota, we strive to ensure that no question or concern goes unanswered and its encouraging to know that Cornell, Cheryl and Adam were able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a vehicle that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next automotive needs. Jack Del | Owner

October 27, 2014

Great experienc! Steve was great to work with. We got along great and he has a great sense of humor. He made me feel very comfortable during the whole process. I would More

by f.sprec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
October 27, 2014

Great experience Even though I was just gathering information Steve Heinze never pressured me. I felt comfortable and was given space to make my decision. All my que More

by Jprut515
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
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