Back

Del Toyota

Thorndale, PA

4.7
6,753 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
Contact Dealership

2945 E Lincoln Hwy

Thorndale, PA

19372

Directions

By Type

Showing 6,753 reviews

April 28, 2018

Excellent prompt service My vehicle went in for its first six month service appointment and the entire procedure was handled quickly and smoothly with professionalism. I was v More

by REEDAP1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Jul 13, 2018 -

Del Toyota responded

Thank you for this fantastic review! We really appreciate your business. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 27, 2018

Amazing experience Yesterday I purchased my first car and honestly the experience couldn’t have been better. The process was very easy and the service was great! Miguel More

by MarTor1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Del Toyota responded

Thank you so much for your feedback it means a lot! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with the staff. Please let us know if we can ever help you in the future. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 27, 2018

Soooooo fast & easy to lease a new car! I just leased a new Toyota Highlander in the area we recently moved to, and wow, what a great customer experience! The negotiation was reasonable, fa More

by TimMurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Jul 13, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 27, 2018

Delighted with Del Toyota We were greeted by Tyree at the door, and from that moment it was very clear that he was knowledgeable, efficient, friendly and helpful. We knew what More

by Redcar1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Tyree "Majik" Allison
Jul 13, 2018 -

Del Toyota responded

At Del Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 27, 2018

We had a good experience The Salesman was very friendly and courteous. He was also quite knowledgeable about the vehicle. The delivery specialist was very helpful in informing More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lewis
Jul 13, 2018 -

Del Toyota responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us and appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 27, 2018

Consistently great service All my visits to Del have been great. My work is done based on my needs and everything is explained to me clearly. I recommend this dealership to all More

by MATHDJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbie Hamid
Jul 13, 2018 -

Del Toyota responded

We appreciate the kind words and rating! Thank you for choosing Del Toyota. We look forward to seeing you again in the future! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 27, 2018

Very friendly and helpful !! Very friendly and helpful to work with. Monica was very knowable answered all my questions to my satisfaction. I forgot to take something from my tr More

by Happy owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Monica Donnelly
Jul 13, 2018 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 26, 2018

$1,035 oil change! I went in for an oil change. When I dropped off the car the valet mentioned it was a slow day. Then I was told at service it would be 45-60 minutes. A More

by Ilikeshinythings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know the guys name. Probably better I don't.
May 18, 2018 -

Del Toyota responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 26, 2018

New Tundra, Friendly, informative, low key team! I felt well informed and relaxed during my purchase experience. The Del team coordinated the process seamlessly — from showing me the trucks, helping More

by Truckle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Ed Pollock
Jul 13, 2018 -

Del Toyota responded

We appreciate the kind words and rating! Thank you for choosing Del Toyota. We look forward to seeing you again in the future! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 25, 2018

very straight forward It took me one year to buy a car from Del. They were very helpful and friendly. They did not rush me and gave me a very good price. It was a pleasure More

by Jacky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Nikki Dougherty, Connor Christman
Jul 13, 2018 -

Del Toyota responded

Thank you for this fantastic review! We really appreciate your business and look forward to seeing you again! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

...
647
...