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Del Toyota

Thorndale, PA

4.7
6,524 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,524 reviews

February 21, 2018

Bought a truck from Al Like the title says. Al was easy to deal with and didn't do the typical pressure sales bs telling me what a diamond in the rough that truck was. He More

by Downstate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Al Demsky
Jul 12, 2018 -

Del Toyota responded

At Del Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

Jul 12, 2018 -

Del Toyota responded

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February 21, 2018

Great experience Amr was very knowledgeable and answered all our questions. Very patient. Took us on 2 test drives. He listened to our needs and followed up on any con More

by Rav4Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Amr Rizk
Jul 12, 2018 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 20, 2018

My best experience buying a car! A big thank you to Martin Fusselman for getting our family into our new Toyota 4Runner. This is our first purchase from Del Toyota, and with the help More

by coopyeah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Del Toyota responded

Thank you for the great review, it means a lot to our dealership. Please come visit Del Toyota if you need anything else, be it service or sales! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 19, 2018

Awesome and infomatove From start to finish Angel provided outstanding service, she patiently answered all my questions explaining all the nuisances related to my new car, o More

by Ederen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Jul 12, 2018 -

Del Toyota responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 19, 2018

Top Notch!! This is my second vehicle purchase from Del Toyota. I have had nothing but excellent service from the staff at this dealership. They are a pleasure to More

by ElciesBud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Jul 12, 2018 -

Del Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 19, 2018

Always a pleasure! I’d recommend this dealership to anyone. I’m always treated with respect and they always have a great deal. I’ve bought my last 4 cars here and will More

by Kjasillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Jul 12, 2018 -

Del Toyota responded

Thank you for the great review and recommendation, it means a lot to our dealership. Please come visit Del Toyota if you need anything else, be it service or sales! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 18, 2018

Experience Everyone that helped me was very friendly and knowledgeable. It was a great experience! I would definitely come back and recommend Del Toyota to other More

by MarissaL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Torres, Angel Lewis, Connor Beal
Jul 12, 2018 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 11, 2018

Don't even bother with this Crooked Dealership! Be very careful if you are even thinking of going to this dealership. Cross it off the list before you give them a chance to take advantage of you. More

by Recent Customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel and Jim Lopez (GM)
Jul 12, 2018 -

Del Toyota responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 05, 2017

Exceptional customer service! Was looking st Highlander’s at our local dealerships & was less than pleased with their level of customer service. Googled Toyota dealers and came acr More

by Theresa Russo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
April 30, 2017

Excellent salesman, Service, easy quick financial paperwork Hi, this is my 4th RAV4 and the 3rd from Del Toyota. My salesman Josh was attentive understood what I wanted and when. This is my second purchase wit More

by Colecat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Albright, James Krouse
Jul 12, 2018 -

Del Toyota responded

Thank you so much for your feedback it means a lot! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with the staff. Please let us know if we can ever help you in the future. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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