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Del Toyota

Thorndale, PA

4.7
6,524 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,524 reviews

February 27, 2018

Best car-buying experience! I found Del Toyota via Costco Auto Program. They offered the best price among 3 dealers I contacted. Even though it's 20 min farther for me, it's wort More

by Rav4Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Bauer and the gentleman I signed the paper with, Angel Lewis, Amr Rizk
Jul 12, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 27, 2018

New car purchase From the minute we walked in the door there was absolute no pressure from anyone. Everyone was helpful kind and down to earth. Our experience was l More

by Brad & Doreen Haldeman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Bell - 5 Star rating!!!!!, Ken Tran, Angel Lewis
Jul 12, 2018 -

Del Toyota responded

Thank you for this fantastic review! We really appreciate your business. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 27, 2018

great service great service by the team at Del Toyota. they made sure i understood every step since im.a first time buyer. i would highly recommend them to any one More

by DINERYK044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Torres
Jul 12, 2018 -

Del Toyota responded

At Del Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 26, 2018

Very knowledgeable! Amr is very helpful, and really knows his stuff. Any questions I had regarding the vehicles I was looking at were answered without any doubt! More

by John Carter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amr Rizk
Jul 12, 2018 -

Del Toyota responded

Thank you for the great review, it means a lot to our dealership. Please come visit Del Toyota if you need anything else, be it service or sales! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 26, 2018

Amr was the best Amr was amazing. He was professional and friendly. He had a great knowledge of what was available to meet my needs in my price range. A fantastic expe More

by Obi-TwoKenobi
Recommend Dealer
Yes
Employees Worked With
Amr Rizk
Jul 12, 2018 -

Del Toyota responded

Thank you for this fantastic review! We really appreciate your business. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 26, 2018

Excellent Service! Would Recommend to Friends. I am always hesitant to go to dealerships, but this dealership does not give off the used car salesman vibe! Amr Rizk took great care of me. He was ve More

by C. Rogers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amr Rizk
Jul 12, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 26, 2018

Great Dealership!!! I was greeted at the door; immediately shown a vehicle in the class I was looking for. No pressure. I came back the next day and completed the deal More

by Robin Doll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh in Finance, , Ed Torres, Angel Lewis, Don Romanek
Jul 12, 2018 -

Del Toyota responded

Thank you so much for your feedback it means a lot! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with the staff. Please let us know if we can ever help you in the future. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 26, 2018

Great group of people and easy to work with. Everyone was very helpful and made our selection process easy. Answered all our questions and were very informative. All the people we worked with wer More

by Macado2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara, Angel Lewis, Brittany Mcdaniel
Jul 12, 2018 -

Del Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 25, 2018

Excellent Experience With a phone call to my salesman, Steve Heinze and choosing my vechicle of choice off their website, I walked out a happy customer, once again. I’ve l More

by RAV4,penny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Torres, Angel Lewis
Jul 12, 2018 -

Del Toyota responded

We appreciate the kind words and rating Penny! Thank you for choosing Del Toyota. We look forward to seeing you again in the future! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 21, 2018

From Service to Sales to Finance to Delivery class act! I bought my first car from Del in December 2003, the Rav is the 3rd car I have purchased from them. Each buying experience was pleasant. My most rec More

by Jebbida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Torres, Angel Lewis, Don Romanek
Jul 12, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, be it sales or service, please don't hesitate to call us or stop by. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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