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Del Toyota

Thorndale, PA

4.7
6,753 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,753 reviews

May 08, 2018

"Great Experience!" The staff at Del Toyota worked as a team to put me in the pre-owned Tacoma that I was looking for. Without communication between multiple people, my p More

by PeteCurran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Solomon and Jack Fitzpatrick, Ken Tran, Angel Lewis
Jul 12, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 07, 2018

Dishonest Recently purchased a used car from this dealer. Looked it over and noticed some minor dings and scrapes, so they detailed it and fixed them. Car looke More

by Dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Ed Pollock
May 18, 2018 -

Del Toyota responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 07, 2018

Smooth and fast. Everything went great. Turned a potentially costly car repair into a new car purchase. I got exactly the car I wanted and I'm very happy with it. More

by GRENDEL19320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Torres, Don Romanek
Jul 13, 2018 -

Del Toyota responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 07, 2018

Best experience so far My wife and I had a very nice experience at Del Toyota. Our sales folk took us around to several vehicles and pampered us at every potential moment. A More

by Fuzzy Nuggets
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Amr Rizk
Jul 12, 2018 -

Del Toyota responded

Thank you for this wonderful review! We look forward to your next visit. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 06, 2018

Outstanding customer service Everyone from the finance manager, to Sales Agent and floor staff are friendly and kind. I wasn’t in the best financial situation but they treated me More

by Talisha.Shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Lewis , Ed Torres, Jared "The Champ" Bell
Jul 13, 2018 -

Del Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 06, 2018

Great experience. Had a great experience at Del Toyota. I would highly recommend Martin to anyone looking for a new car. The process was painless and walked away very s More

by Bass80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Jul 13, 2018 -

Del Toyota responded

Thank you for the great review, it means a lot to our dealership. Please come visit Del Toyota if you need anything else, be it service or sales! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 06, 2018

Incredible Miracle I was able to trade my car for a better one, monthly payments are low and the associate Daniel helped me so much to get the best deal! More

by angie241o
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Juarez, Brittany Mcdaniel
Jul 13, 2018 -

Del Toyota responded

Thank you for this wonderful review! We look forward to your next visit. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 05, 2018

Friendly Service Very helpful and friendly every step of the way. Any and all questions were answered with a smile. Very personable. Would definitely recommend if y More

by jdale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Torres, Angel Lewis, Connor Beal
Jul 13, 2018 -

Del Toyota responded

Thank you for this fantastic review! We really appreciate your business. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 05, 2018

Healing hands that the Lord has gifted man with. As always quick and efficient service and a good inspection of what I need to take care of before it costs me a lot of money. Number one in my book. More

by derrickdavis06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Donnelly , Abbie Hamid, Mike Naegele
Jul 13, 2018 -

Del Toyota responded

Thank you for this wonderful review! We look forward to your next visit. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 04, 2018

First Car! I would like to thank the friendly people at Del Toyota for making my first car purchase a great first experience! Monica did a great job at making s More

by Lmanista
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Donnelly , Brittany Mcdaniel
Jul 13, 2018 -

Del Toyota responded

At Del Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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