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Del Toyota

Thorndale, PA

4.7
6,755 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,755 reviews

May 12, 2018

Simple Enjoy the accommodations, comfortable and clean. Roomy and in the winter time the fireplace is a nice touch. Every service should be like this, everyo More

by muddyspoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Demsky, Connor Beal, Cheryl Reihl, Mike Naegele
Jul 12, 2018 -

Del Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 12, 2018

Great Experience Steve, Angel, and the rest of the staff gave excellent customer service. They went above and beyond to ensure that my credit was approved for the vehi More

by Jbeech616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Jul 12, 2018 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 12, 2018

Great Service I was very pleased with the service and that there was no hard sell or push. I was educated as to the cars needs with regard to maintenance. More

by EDNAHLOCKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt was very thorough in offering needed services ,listeningto my concerns and researching all my warranties. He did a great job.
Jul 12, 2018 -

Del Toyota responded

Thank you for this wonderful review! We look forward to your next visit. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 12, 2018

Nice people! Will recommend and come back for sure! People are really really friendly and helpful. They gave me the best price ever! Will definitely recommend and come back for another car. I really app More

by StevenNgoRAV4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Amr Rizk, Mike Naegele
Jul 12, 2018 -

Del Toyota responded

Thank you for the great review, it means a lot to our dealership. Please come visit Del Toyota if you need anything else, be it service or sales! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 11, 2018

Great The employees are very nice and helpful. The service was organized and completed on a timely manner as scheduled. The waiting area was clean and comfo More

by LSIV1411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Jul 12, 2018 -

Del Toyota responded

Thank you for the great review, it means a lot to our dealership. Please come visit Del Toyota if you need anything else, be it service or sales! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 11, 2018

Unlike any other dealership, caring people wanting to help! I didn't have the greatest credit score, but really the only legitimate dealership that was willing to work with me. Not just bring me in to tell me o More

by mwt81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Nikki Dougherty
Jul 12, 2018 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 10, 2018

Excellent! Martin was super kind, answered my questions, and explained the process. He was great and the experience was amazing. I would reccomend this dealershi More

by Melissa99
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Del Toyota responded

Thank you for this wonderful review! We look forward to your next visit. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 10, 2018

I like this service center I have been happy with the free service I’ve received at this service center. My previous car promised free service but when I went for my first oil c More

by EXTRASUDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember their names. , Angel Lewis, Mike Naegele
Jul 12, 2018 -

Del Toyota responded

We really appreciate the kind words and rating! Thank you for choosing Del Toyota. We look forward to seeing you again in the future! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 08, 2018

Had warranty work done Jack in service is very easy to work with. He was very accommodating in getting me a rental while my 2007 Tacoma was having warranty work. There are More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Fitzpatrick
Jul 12, 2018 -

Del Toyota responded

We appreciate the kind words and rating! Thank you for choosing Del Toyota. We look forward to seeing you again in the future! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 08, 2018

Very professional quick and easy It was very fast easy and professional. They are all very friendly and it was all around a good experience. I will always continue to get service here More

by PERRY_JOLISA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Demsky, Connor Beal
Jul 12, 2018 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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