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Del Toyota

Thorndale, PA

4.7
6,777 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full ...
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,777 reviews

June 28, 2018

Fabulous Service Department This was the absolute most responsive and efficient experience I have ever had with a service department. Top notch and communication with me was very More

by MSPLANTSCAPES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenic Saia, Mike Naegele
Jul 12, 2018 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 28, 2018

Tundra Leased a new Tundra for my wife the other day. Was able to get a great truck at a good price in a reasonable amount of time. More

by KOPILC63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Ben Gomez
Jul 12, 2018 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 28, 2018

Service is good Service department is good but I will never buy another vehicle from them. I tell everyone that is looking to buy a car to go anywhere else. More

by inks11cls
Recommend Dealer
No
Employees Worked With
Jul 12, 2018 -

Del Toyota responded

Thank you for taking the time to provide us this feedback. At Del Toyota, we strive to provide a 5-star experience for all our customers and it seems we fell short this time. Please contact us at your earliest convenience to provide us the opportunity to discuss your visit in greater detail. We look forward to working with you again down the road, thanks! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

More
June 27, 2018

3rd Del purchase Just purchased my 3rd vehicle from Del Toyota. The sales and financial team were very accommodating. They got me the 4 runner I wanted in a timely man More

by JR4runner2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Torres, Angel Lewis, Ed Pollock
Jul 12, 2018 -

Del Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 27, 2018

All things Toyota! I have purchased 9 Toyota cars and 4Runners over the past 18 years and frankly there is no substitute for their service! And Pat Solomon’s service kee More

by KMARIN1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Solomon, Mike Naegele
Jul 12, 2018 -

Del Toyota responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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June 26, 2018

Fast and efficient service Great to work with! We come in late in the day thinking we would just have time to take a quick look at the car. But they worked with us and we left More

by Nancy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Ed Pollock
Jul 12, 2018 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 26, 2018

Great experience Very efficient process - we came prepared knowing what we wanted and Del found our vehicle almost immediately - no pressure to use their financing E More

by bt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara Robinson is the reason I bought the car - outstanding service , Angel Lewis, Al Demsky
Jul 12, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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June 26, 2018

Friendly Staff, Great Vehicle Wonderful experience leasing a 2018 Toyota Highlander. The staff were extremely helpful and streamlined the process for us since we had a newborn in t More

by Odonnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Torres, Angel Lewis, Ed Pollock
Jul 12, 2018 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 26, 2018

Very Friendly and Helpful This dealership was the best one I have ever dealt with. They are very helpful and want you to be happy when you leave the door. Rizk was great and More

by Carguy2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amr Rizk
Jul 12, 2018 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 26, 2018

Loved it! Everyone was great! The service people were so polite and helpful. Service was done within an hour. Love this dealership! We bought our car here and are so glad we did! More

by GILLENL21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Fitzpatrick , Mike Naegele
Jul 12, 2018 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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