Del Toyota

Really bad experience From the phone call to vehicle pickup from service, we were completely disappointed. We will need to reconsider ever buying a new vehicle from this d From the phone call to vehicle pickup from service, we were completely disappointed. We will need to reconsider ever buying a new vehicle from this dealer ever again due to the poor service experience. It’s a shame as the sales experience went perfectly fine. However the service visit was terrible. We made an appointment on Tuesday for a Friday drop off. When we dropped the car, we reiterated that we need the vehicle back as soon as it was ready. They promised us 4:00 at latest. We went the entire day without a call. When we couldn’t wait any longer, we called the service rep working on the vehicle. After being placed on hold for 10 minutes, he eventually returned to let us know the work to repair the driver side rear view mirror was not done nor was there an order placed to replace the deficient mirror. We were really upset on the call. When we came to pick up the unfinished vehicle, the “service rep” was on a call and never acknowledged us other than a hand motion towards where the car was parked. Really disappointed More

Bought a Tacoma Dealt with a young guy named Conner. Very nice kid. Worked hard to take care of us. All of the staff was friendly and helpful Dealt with a young guy named Conner. Very nice kid. Worked hard to take care of us. All of the staff was friendly and helpful More

Yearly Inspection The department was able to get me a last minute appointment however I was not told they were closing the dealership early and when I arrived nobody wa The department was able to get me a last minute appointment however I was not told they were closing the dealership early and when I arrived nobody was there. It was a Friday night at 6 pm, after work! A gentleman did find a manager and was courteous about helping me pay and retrieve my car! I wish I had gotten his name. Thank goodness for him or I would have given this dealership a very low rating. Communication is important. And informing a customer of your changes is top priority. it was afterwork! I never expected that .im mad because I spoke to the service guy and the receptionist and neither thought to inform me to pick up my car by 6pm?? More

Very helpful and friendly Being a first-time car shopper, I was very stressed with the whole experience. Rizk was really helpful throughout the process and was always willing t Being a first-time car shopper, I was very stressed with the whole experience. Rizk was really helpful throughout the process and was always willing to answer any questions and explain things to get the best deal! More

Wonderful experience At 70+ yrs old I had to buy another car & I always choose Del! This was my best experience yet! Everyone was wonderful! My previous car was a 2004 Cor At 70+ yrs old I had to buy another car & I always choose Del! This was my best experience yet! Everyone was wonderful! My previous car was a 2004 Corolla & if it wasn't totalled I would still be driving it. Loyal Toyota customer! More

Top notch service!! I wouldnt take my cars anywhere else. Top notch service! Great service and super friendly sales and service department. Can’t beat the deals given in I wouldnt take my cars anywhere else. Top notch service! Great service and super friendly sales and service department. Can’t beat the deals given in sales department and price on service on my older car too! More

Greatdeal, great experience I bought a new tacoma SR5 which I love. Jared Bell was my salesperson. He was very nice and patient, not at all pushy. I received a fair trade in d I bought a new tacoma SR5 which I love. Jared Bell was my salesperson. He was very nice and patient, not at all pushy. I received a fair trade in deal on my 1999 F150. Angel, the delivery specialist and Sean, the finance specialist were both very friendly and professional and treated us great. More

Very willing to work with us Martin Fussellman was really willing to work with us and took time with us to figure out which car would be the best choice for us. Very friendly. Martin Fussellman was really willing to work with us and took time with us to figure out which car would be the best choice for us. Very friendly. More

Great experience I didn't realize my inspection was up and went on line got an appointment the next morning. Very quick and convenient. Always a great experience I didn't realize my inspection was up and went on line got an appointment the next morning. Very quick and convenient. Always a great experience More

Great deal Martin was a great help in choosing my car. Gave me a great deal and was very friendly. The dealership as a whole had a great atmosphere and friendly Martin was a great help in choosing my car. Gave me a great deal and was very friendly. The dealership as a whole had a great atmosphere and friendly staff More