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Del Toyota
Thorndale, PA
6,670 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,670 reviews
June 07, 2018
Great service and salesmanship at Del Toyota I purchased my new car from Del Toyota this week and was absolutely delighted with the sales and prep team. I did not feel pressured but received thou I purchased my new car from Del Toyota this week and was absolutely delighted with the sales and prep team. I did not feel pressured but received thoughtful assistance that led to my decision to buy the car. I heard back from the dealership making sure I was happy with my new car. A wonderful experience. More
by Prius Patty
June 06, 2018
Great as always! I’ve only ever experienced professional, quick, and friendly service from Del Toyota. They always make me feel like a priority, even when they are swa I’ve only ever experienced professional, quick, and friendly service from Del Toyota. They always make me feel like a priority, even when they are swamped with business. My next car will come from here for sure! More
by baileyastevenson
Verified CustomerEmployees Worked With
Mike Naegele
June 06, 2018
Expedient Service Greeted very politely. Service rep clarified the service objectives. Waiting area spacious and relaxing. Job completed within an hour. Rep fully expl Greeted very politely. Service rep clarified the service objectives. Waiting area spacious and relaxing. Job completed within an hour. Rep fully explained completed objectives. He also wanted to know if I wanted to schedule my next service. More
by Gasguzzler63
Employees Worked With
Mike Naegele
June 06, 2018
Made a stressful process less stressed! I came in unannounced and put Don to the test - I needed him to put me in a vehicle I can afford and fast! And that’s just what he did! I came in unannounced and put Don to the test - I needed him to put me in a vehicle I can afford and fast! And that’s just what he did! More
by Svk
June 05, 2018
Amazing sales rep! Thank you Monica! Monica Donnelly of Del toyota helped my dreams come true! Thank you for pushing for the best possible deal, and being so polite and helpful! Monica Donnelly of Del toyota helped my dreams come true! Thank you for pushing for the best possible deal, and being so polite and helpful! More
by SkylarDonnelly96
Employees Worked With
Angel Lewis, Monica Donnelly , Brittany Mcdaniel
June 05, 2018
15 years I purchased a 2000 Toyota in 2003 and a 2007 Toyota in 2010. We now own a Toyota Scion 2016. Del in Thorndale is the best in every possible category. I purchased a 2000 Toyota in 2003 and a 2007 Toyota in 2010. We now own a Toyota Scion 2016. Del in Thorndale is the best in every possible category. Always honest, always helpful, always courteous. More
by Little Ronny T
Employees Worked With
Pat Solomon
June 05, 2018
Best Service anywhere! Their service department is the gold standard! Honest, knows their stuff! Perfect in every way! Pat takes care of you so well at the desk. Their service department is the gold standard! Honest, knows their stuff! Perfect in every way! Pat takes care of you so well at the desk. More
by Loyal Del Toyota Service Customer
Employees Worked With
Pat Solomon, Catherine (phone/office)
June 05, 2018
Fantastic customer service Jared was our salesman and he was fantastic. He even met us right near our house to pick up our MD inspection paperwork so we didn’t have to drive an Jared was our salesman and he was fantastic. He even met us right near our house to pick up our MD inspection paperwork so we didn’t have to drive an hour back to the dealership! The finance manager, Sean K got us a great interest rate to keep our payment exactly where we wanted it. Angel showed us all of the features of our new vehicle like she had been driving a 4Runner her whole life! More
by anna13
Employees Worked With
Other Employees :
Angel Lewis, Brittany Mcdaniel, Jared "The Champ" Bell
June 05, 2018
Great Experience Fantastic experience getting my first Toyota!! Everyone was extremely helpful and friendly. I must say it was the best car buying experience I have ha Fantastic experience getting my first Toyota!! Everyone was extremely helpful and friendly. I must say it was the best car buying experience I have had so far. More
by maria225
June 05, 2018
Headlight replacement issues Very unprofessional behavior from service manager Mike and no resolutions to assembly issues caused by headlight replacement.I offer to sign agreement Very unprofessional behavior from service manager Mike and no resolutions to assembly issues caused by headlight replacement.I offer to sign agreement and replace part at my own risk . I was guaranteed the job would be done right . The grilll and bumper extension panel we not aligned as factory specs and marks were present in the panel not seen before the service took place .photos were taken before the service . More
by TOMPODGORSKI30
