Back

Del Toyota

Thorndale, PA

4.7
6,778 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
Contact Dealership

2945 E Lincoln Hwy

Thorndale, PA

19372

Directions

By Type

Showing 6,778 reviews

July 21, 2018

Great Job Del Toyota Thorndale Great first time lease experience. Martin and Ed took amazing care to get me into a great Camry LE. I had a delicate situation with a negative equity More

by EABECC1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Torres
Jul 22, 2018 -

Del Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 21, 2018

Efficient, professional, friendly Again, efficient, professionalsl, yet friendly and caring.Don’t remember names, sorry. Everyone there is friendly and accommodating. The waiting area More

by MURF07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Dubrow, Monica Donnelly , Ben Gomez, Connor Christman, Tyree "Majik" Allison, Mike Naegele
Jul 22, 2018 -

Del Toyota responded

Thank you for taking the time to write this review. I am pleased to hear that our whole staff was able to provide an efficient and overall positive experience. We look forward to seeing you again! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 20, 2018

Great service The salesmen listened and didn't pressure us. We got a great deal on our Rav 4 and for my trade-in. Thanks, Del Toyota! More

by Pm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Amr Rizk, Brittany Mcdaniel
Jul 22, 2018 -

Del Toyota responded

It is fantastic to hear you had a pleasant and pressure free experience with us. Enjoy your new Rav4! Take care. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 20, 2018

Excellent Costumer Service I think driving 2 hours, having a lot of dealerships around, just to get to this dealer shows how much I like it and how kind and friendly is its pers More

by Gkoner93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Jul 22, 2018 -

Del Toyota responded

I'm glad we were worth the drive! Thank you for choosing Del Toyota, we truly appreciate your business. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 20, 2018

A smooth purchase Del has all the elements of a well managed dealership. The staff is polite and friendly and know their jobs. They understand your needs as a customer More

by EDSPICS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Monica Donnelly
Jul 23, 2018 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 20, 2018

great I did my research and knew exactly what I wanted and the salesman and finance gave me time to think about my decision and it worked out. 3 days later More

by Salesj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Ben Gomez
Jul 22, 2018 -

Del Toyota responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 19, 2018

Above and beyond I was dealing with a paint issue that was most likely not going to be resolved through the warranty company. Matt got with the Detailing Guru and the More

by DAVID KLAPPERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt (Service)
Jul 20, 2018 -

Del Toyota responded

David, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 19, 2018

Very helpful with my needs They helped me get a car even with bad credit .and helping me Build my credit again . Thank again !!! I’m so excited love my new car . More

by JCARFREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby, Ken Tran, Tyree "Majik" Allison
Jul 20, 2018 -

Del Toyota responded

It's fantastic to hear you were pleased with your visit to Del Toyota, we do our best to help all our customers get into the dream car they deserve! We are so happy you love your new vehicle. Don't hesitate to reach out or visit should you need anything in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 19, 2018

Best car buying experience ever! The team at Del Toyota truly understand customer service and how to treat people. Buying a car is a huge commitment and should be treated as much. iIt More

by PJStef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Jul 20, 2018 -

Del Toyota responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Enjoy your new Highlander and please let me know if we can help you with anything else, thanks! sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 19, 2018

Excellent as always Once again superb service always prompt always a good price and Pat Solomon is the best service advisor that has ever worked at Del Toyota she keeps m More

by sandrakz5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Torres, Mike Naegele
Jul 20, 2018 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

...
623
...