Back

Del Toyota

Thorndale, PA

4.7
6,778 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
Contact Dealership

2945 E Lincoln Hwy

Thorndale, PA

19372

Directions

By Type

Showing 6,778 reviews

July 31, 2018

Unbelievably easy and satisfying! Ed Pollock was an excellent salesman. He patiently showed us a variety of cars, answered all our questions, with absolutely no pressure. We did a lo More

by Satisfiedcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Pollock, Brittany Mcdaniel
Jul 31, 2018 -

Del Toyota responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Enjoy your brand new Rav4's! Take care, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 31, 2018

Tacoma My experience was more then I expected. Everyone was polite and very efficient. I’m happy that I got what I wanted and very satisfied with my new truc More

by Galen31-10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis, Amr Rizk
Jul 31, 2018 -

Del Toyota responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Take care, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 31, 2018

RAV4 Maintenance and Tire Replacement Mark Beury helped schedule a much needed last minute repair for our RAV4 prior to vacation, and also gave us options for an upgrade of tires. Mark tak More

by RIck Waltz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Dougherty
Aug 01, 2018 -

Del Toyota responded

Rick, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 30, 2018

Well done Del Toyota The buying experience was excellent from start to finish. Erin in internet sales was most helpful in getting started. Monica then took over and guid More

by Lyle and Connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin in intert sales., Ken Tran, Monica Donnelly , Brittany Mcdaniel
Jul 31, 2018 -

Del Toyota responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Take care, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 30, 2018

Two kids, two cars,so little time! Martin, Ken and everyone were great. They helped ensure we got the cats we really wanted and made the most of our time their. Courteous and profession More

by KCJC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Jul 31, 2018 -

Del Toyota responded

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Be sure tell all your other friends and relatives about your experience! Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 29, 2018

A Home Run Everyone that I have had interaction with at Del from the service writers to the shuttle drivers to the cashiers are professional, kind and respectful More

by Toyotaisawesomeness123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brogan, Jack Fitzgerald, Chrisy, Anita and Jerry Dison and Skip (may he rest in peace!)
Jul 29, 2018 -

Del Toyota responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that our whole team was able to provide you with such exceptional service. We love the name you have chosen, as well. If you need anything else please don't hesitate to call or stop by! Take care. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 29, 2018

Best car buying experience EVER!! Thank you for such a great car buying experience. Wonderful customer service. Marty and Jim were fantastic!! If your looking for a new car this is th More

by NicholeW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2018 -

Del Toyota responded

Nichole, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Del Toyota! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 28, 2018

Speedy Showed up at 10 and left by 1 not too bad for buying a vehicle. They gave me what I wanted for my trade in More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Dubrow, Angel Lewis, Amr Rizk
Jul 29, 2018 -

Del Toyota responded

Thank you for taking the time to write about your experience with us, Tim! At Del Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Adam, Angel, and the rest of our team were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 28, 2018

Unacceptable condition when returned When my car was returned to me, the entire glove compartment was hanging off with all wires under it exposed. All of my personal belongings was all ov More

by ESTONE8337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont know his name
Jul 29, 2018 -

Del Toyota responded

I'm discouraged to hear you drove away with a dissatisfying experience at our dealership. Our dealership is committed to providing a pleasant experience and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you most definitely deserve. I would like to personally apologize for the events that led up to your comments and review. I would appreciate the opportunity to speak with you and to make things right. Please contact me at your convenience. I look forward to speaking with you. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 28, 2018

A nice experience! Amr was friendly, knowledgeable, and courteous. I was able to take the vehicle for a legitimate test drive (both city and highway speed) and wasn’t pr More

by TWENTYEIGHTOFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amr Rizk, Brittany Mcdaniel
Jul 29, 2018 -

Del Toyota responded

Thank you for your great review! We're glad to have Amr on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

...
621
...