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Del Toyota

Thorndale, PA

4.7
6,778 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,778 reviews

August 06, 2018

More than expected. Outstanding experince. Don is the best to work with. The service we received was great and unexpected. I do not like car shopping but we will go back More

by Keith P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Don Romanek
Aug 06, 2018 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone Keith! We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 06, 2018

Great experience. This was a great sales experience. Everyone was very freindly, helpful and accommodating. The sales transaction was very smooth and fast. We would def More

by KAP89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis, Don Romanek, Brittany Mcdaniel
Aug 06, 2018 -

Del Toyota responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Take care, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 05, 2018

Best dealership experience!!! Jared, Ken, Pat, Angel and Britney were and are the most easy going, supportive and nicest people to work with! I will send anyone and Everyone to thi More

by MELODIELEWIS562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis, Brittany Mcdaniel, Jared "The Champ" Bell
Aug 05, 2018 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 05, 2018

Excellent Very professional and helpful. Monica Went above and beyond to make buying experience easy. Monica was great to work with to ensure we got the vehic More

by G.R.POPP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Dougherty, Monica Donnelly
Aug 05, 2018 -

Del Toyota responded

G.R.POPP, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Monica was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 05, 2018

Bad Brakes I took my Tundra in for an oil change and break inspection because there was a vibration after 22k miles with my rotors. (A little unusual, right??!! More

by BC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Naegele
Aug 05, 2018 -

Del Toyota responded

BC, I'm sorry to hear that your last oil change did not go as smoothly as your previous visits. Thank you for letting us know. Please contact me at your earliest convenience. I look forward to speaking with you soon. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 04, 2018

exceptional Originally did not intend to buy - just look at the various colors. But all the Del employees involved were exceptionally pleasant and extremely helpf More

by GARYGOSZINSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Angel Lewis, Don Romanek, Brittany Mcdaniel
Aug 05, 2018 -

Del Toyota responded

Gary, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 03, 2018

Second Great Experience at Del This is our second purchase at Del and both have been outstanding experiences. We worked with Josh to purchase a Tacoma three years ago and returned t More

by maggieann019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Ed Pollock
Aug 05, 2018 -

Del Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 03, 2018

Great Service Support Mike my service advisor was great! He handled everything with my vehicle and demonstrated care for the customer. Great service experience, Love my T More

by DTHOMPSON12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Mike Naegele
Aug 05, 2018 -

Del Toyota responded

Thank you for your great review! We're glad to have Mike on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 03, 2018

Review No high pressure sales from the service dept. Understands needs to keep customers coming back for service. Work completed in a timely manner. Pat very More

by JIMPALMIERI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
Aug 05, 2018 -

Del Toyota responded

Hello Jim and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Pat was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 03, 2018

On Time Everyone was helpful and did a great job. There was a TV but no newspapers. That would have been perfect since I do not watch the Chew! More

by PATBOBDEV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier
Aug 05, 2018 -

Del Toyota responded

We appreciate the kind words, PATBOBDEV. We look forward to seeing you again in the future! Take care. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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