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Del Toyota

Thorndale, PA

4.7
6,781 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,781 reviews

August 17, 2018

Disappointed I have always gotten great service until this new car. Additions to the new car were done later than offered. The service lost a key to a cargo box th More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't know most names of the service people involved
Aug 19, 2018 -

Del Toyota responded

Hello Carol. Thank you for alerting us to this issue during your last visit. Our top priority is delivering 100% customer satisfaction and I am very sorry to hear things did not go as well as usual. I would really appreciate the chance to speak with you regarding this matter as your satisfaction is of the utmost importance. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 17, 2018

First time Toyota buyer A great car buying experience. Monica could not have been better to work with. No hassle, no pressure and very efficient. I look forward to working w More

by DPM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Torres, Angel Lewis, Monica Donnelly
Aug 19, 2018 -

Del Toyota responded

We really appreciate your feedback, DPM. We love hearing from our customers and thank you for choosing us for your automotive needs. I'm happy Monica was so helpful in getting you behind the wheels of the perfect car for you. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 17, 2018

Thank you Del Toyota I was recommended by a friend and this was my first time getting a Car. They were all very kind and helped me leave there with a new car it was amazi More

by YARIVELAZQUEZ73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Torres
Aug 19, 2018 -

Del Toyota responded

Thank you for this amazing review! We really appreciate your business. Until next time, take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 17, 2018

No hassle service. Del Toyota has been my dealership for many years and I have received consistently high quality sales and service. Steve in sales has been great to wor More

by Rwm255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Aug 19, 2018 -

Del Toyota responded

We appreciate the kind words, Rwm255. We look forward to seeing you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 17, 2018

The Best Buying Experience First time purchasing here at Del and we were thrilled with the service and expertise of the staff. Nick, our salesman, was friendly and made the proc More

by Beutler10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Abbattista
Aug 19, 2018 -

Del Toyota responded

Thank you so much for your feedback, Beutler10. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Sean and Nick too. Please let us know if we can ever help you in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 17, 2018

Simply Awesome I arrived at the dealership at 8:00 am and Don was there ready to go! Early bird gets the worm. He was exceptionally qualified and all around great gu More

by Pmachammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Nikki Dougherty, Don Romanek, Tyree "Majik" Allison
Aug 19, 2018 -

Del Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that Don and our team were able to provide an efficient and overall positive experience. We look forward to working with you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 16, 2018

Great service!. In and out of the dealership in under 2 hrs. Fastest car purchasing experience I've ever had. Great staff, good customer service. I will be doing bus More

by ONTIMEAUTOMOTIVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2018 -

Del Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 16, 2018

Friendly helpful service Looked other places for a toyota rav 4 and got the best deal at del toyota. Everyone was very friendly and helpful and the whole buying experience was More

by PUYLINGCO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Abbie Hamid, Brittany Mcdaniel
Aug 19, 2018 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 15, 2018

Awesome This was the first time I bought a new car and was kinda dreading the process. But Del Toyota made it easy and helped me get what I wanted within my b More

by Ravensmb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Aug 15, 2018 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 15, 2018

Quick and easy great deal Everyone was extremely helpful and friendly. I shopped around at other dealers and Del Toyota gave me the best price by far. I was expecting to be at More

by Chrisr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Nikki Dougherty, Ben Gomez
Aug 15, 2018 -

Del Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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