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Del Toyota

Thorndale, PA

4.7
6,396 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,396 reviews

April 20, 2018

Maintenance and State Inspection RECEIVED TIMELY REMINDERS. EFFICIENT AND CORTEOUS RECEPTION UPON ARRIVAL. QUICK CHECK-IN AT THE SERVICE DESK. PLEASANT ATMOSPHERE IN THE SERVICE W More

by LEODADONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remenber names
Jul 12, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 20, 2018

Thanks Del Toyota! Everything from initial contact through test drives, pricing, paperwork, and delivery exceeded my expectations. Very straightforward process, with ve More

by Ray S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Tyree "Majik" Allison
Jul 12, 2018 -

Del Toyota responded

Thank you for the great review, it means a lot to our dealership. Please come visit Del Toyota if you need anything else, be it service or sales! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 20, 2018

Pleasant, stress free experience! The service on my 2016 Rav 4 was quick, efficient and loved the later hours available. While waiting I purchased a 2018 Rav 4 and the experience was f More

by GIBSON.CANDACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Al Demsky
Jul 12, 2018 -

Del Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

Jul 12, 2018 -

Del Toyota responded

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April 20, 2018

Great experience I went to Del to fix a small scatch they said it would be take a couple of hours but it was only an hour. It was the price I was quoted over the phone More

by ANNEBOARD782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Del Toyota responded

Thank you for this wonderful review! We look forward to your next visit. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 19, 2018

Some what satisfied After my service was done and I got home I notice oil spilled on the front of hood. I call them and had to drive down so they could clean it off. At l More

by DJOHNSON210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez
Jul 12, 2018 -

Del Toyota responded

Thank you for your review! We really appreciate your business and apologize for spill.. Thank you again. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 19, 2018

Adding to our Toyota family! Yesterday we purchased our 3rd vehicle from Del Toyota in 18 months, and as usual the experience was excellent! Patrick and Al did an amazing, and su More

by secgmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Al Demsky
Jul 12, 2018 -

Del Toyota responded

Thank you for the great review, it means a lot to our dealership. Please come visit Del Toyota if you need anything else, be it service or sales! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 19, 2018

Third car and counting! From greeting at the desk to new car orientation, this, like previous purchase experiences at Del Toyota went smoothly and was a totally pleasant expe More

by Marcus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Fusselman, Jim, Angel, Brit, Jim Lopez, Patrick
April 19, 2018

Excellent service and informative salesmanship Abbie is an excellent communicator and salesman. He has provided me an educated details of each car, coast and services. He has also connected me wit More

by KUSTIZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abbie Hamid
Jul 12, 2018 -

Del Toyota responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 19, 2018

Annual service and state inspection We were having another Toyota dealer service our two low-mileage 2013 Rav4s. Car needed 45,000 miles 54 months service and a state inspection. Del gav More

by samcevoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack in service.
Jul 12, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 18, 2018

Excellent First class top to bottom everything was perfect and great. The sales team was awesome , and sonwas the girl Angel who showed me how to set up the car More

by JAMESANTHONYD22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Angel Lewis, Ed Pollock
Jul 12, 2018 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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