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Del Toyota

Thorndale, PA

4.7
6,781 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,781 reviews

August 19, 2018

Friendly and professional service Our car buying experience at Del Toyota was friendly and hassle free. Connor was very friendly and professional and helped us to choose the right car More

by B chehr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Beal
Aug 19, 2018 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 19, 2018

Excellenance This is my 3rd car purchase from Del. Don Romanek is an awesome person who always does the right thing for his customer. Dies at everything he can to More

by DB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Romanek
Aug 19, 2018 -

Del Toyota responded

Hi DB! Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Until next time take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 19, 2018

Martin should get a raise Had a great experience. No pressure and was very thorough in explaining the truck. It was a great experience all around. Would recommend to my friends More

by MCSquared
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Del Toyota responded

Thank you for this amazing review and recommendation, MCSquared! We really appreciate your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 19, 2018

Everyone was outstanding Ed Pollock was very good he answered all my questions . The young lady showed me how everything in the car worked even help me set up my Bluetooth More

by LOGKIDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Pollock
Aug 20, 2018 -

Del Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Take care, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 19, 2018

No pressure to purchase. Nick my sales guy, was super easy, got me in the truck I wanted without feeling pressured. Next vehicle I purchase will definitely be from Nick. More

by JAMMER97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara Robinson ( internet sales), Nick Abbattista
Aug 20, 2018 -

Del Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that Nick was able to provide an efficient and overall positive experience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 19, 2018

Great deal and easy to work with Working with Amr Rizk was a pleasure. He wasn’t high pressure and, while no one ever gets everything they want in a car deal, I was very pleased with More

by Ajvrec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Amr Rizk
Aug 19, 2018 -

Del Toyota responded

Thank you for reaching out with a detailed review! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 19, 2018

Lease experience I found them to be knowledgeable courteous and friendly. Explaining the details of my car in an unhurried way which I appreciated. I have been very ha More

by THEYDONBOIS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Aug 20, 2018 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 18, 2018

Hassle Free Buying Experience Buying a car at Del Toyota was seamless and overall a great experience from our online initial contact to coming in to the dealership and working with More

by KLS6886
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Robinson , Ed Torres, Connor Beal
Aug 19, 2018 -

Del Toyota responded

Thank you for taking the time to write about your experience with us! At Del Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Chip and our team were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 18, 2018

Service of Camry The team was easy to work with and offered great advice for the car. Mike is an excellent service representative and great representative for your com More

by MMELLET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Aug 19, 2018 -

Del Toyota responded

MMELLET, it was a pleasure to work with you as well! Thank you for choosing Del Toyota and leaving us this very kind review. We look forward to assisting with any future automotive needs! Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 18, 2018

Great car buying experience Sales staff is friendly and knowledgeable. Abbie went out of his way for us. This is our second time dealing with him. They are stuck with me as a More

by NDAVIS2124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbie Hamid, Brittany Mcdaniel
Aug 19, 2018 -

Del Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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