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Del Toyota

Thorndale, PA

4.7
6,781 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,781 reviews

September 09, 2018

Trade in The dealership was accommodating and all staff that I interacted with were pleasant and helpful and informative. They helped make something work for m More

by GEM5218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Torres, Angel Lewis, Jared "The Champ" Bell
Sep 09, 2018 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 09, 2018

Great experience Dealership had a great vibe to it and everyone was super friendly and helpful—not stuffy and stressful. Loved the sales floor as it was busy and it a More

by SusanAnne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forget name of finance person, Jack from service, Derek Thrailkill
Sep 09, 2018 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 09, 2018

Surprised! What a surprise! This was not the expected tense and nerve racking experience we all expect in purchasing a new car. I want to thank Ed Pollock for be More

by PILOT799T
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Pollock, Brittany Mcdaniel
Sep 09, 2018 -

Del Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Take care, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 09, 2018

NEW HIGHLANDER PURCHASE Very easy to deal with. No pressure purchase. Made the complete sales process quick and easy. Would recommend this dealership to anyone looking to pu More

by AFours
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis, Brittany Mcdaniel
Sep 09, 2018 -

Del Toyota responded

Thank you so much! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 09, 2018

Best experience This was by far the most painless and expedited car buying experience I've ever had. Everyone was very helpful and knowledgeable too. I'll def be goin More

by Jdee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez
Sep 09, 2018 -

Del Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. We look forward to assisting you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 08, 2018

Darren’s review Great experience. Enjoyed everything they had to offer. Did a great job explaining everything. Car was clean when I got it. Will recommend in the futu More

by Darrenpw7313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Sep 10, 2018 -

Del Toyota responded

Thanks so much for your feedback as well as your recommendation! We appreciate building long term customer relationships and we truly value your business. Until next time, take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 08, 2018

Windshield Mr.Rizk never calls me back about the windshield when he said he was going to call me in a week,it’s being a little over a month. More

by DOLPHIN121693
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amr Rizk
Sep 09, 2018 -

Del Toyota responded

Thank you for the review and kind rating! Please call me directly so I can address your windshield for you. Thank you again for your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 08, 2018

Used car He tried to give me everything i wanted. Everyone was very friendly and helpful. Ive dealt with this company before would give a high recommendation. More

by Caroleemae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Torres, Angel Lewis, Jared "The Champ" Bell
Sep 09, 2018 -

Del Toyota responded

Thank you for taking the time to write this review. I am pleased to hear that our team was able to provide an efficient and overall positive experience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 08, 2018

Excellence at it's best Nothing but fun at this dealership. The sales people (Miguel, Angel, Mike and Domenic) are friendly and act like family. Over 90% of the work was don More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Mike Naegele
Sep 09, 2018 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! All the best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 07, 2018

Timely, friendly Would like to see the service center wash the car after servicing . Otherwise service does a good job. Always able to make an appointment on short no More

by Roe123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2018 -

Del Toyota responded

Thank you for taking the time to provide this feedback, Roe. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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