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Del Toyota

Thorndale, PA

4.7
6,786 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,786 reviews

September 16, 2018

New truck purchase Very attentive and efficient. I am not someone who enjoys buying new vehicles but they made this as painless as possible. I would recommend your deal More

by JJEEPC
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Dougherty, Monica Donnelly
Sep 17, 2018 -

Del Toyota responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 16, 2018

New car Great experience, great service. I am happy with my purchase and overall great staff, who walked me through everything in a clear and precise. Thanks More

by ALEXANDER.RELIFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Del Toyota responded

Thank you for the five-star rating, Alexander! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 15, 2018

Awesome Experience Everyone is super nice and helpful. 10/10 would recommend. I love my first car and i wouldnt trade it for the world. Thank you More

by KIARASCHISOLM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Pollock
Sep 17, 2018 -

Del Toyota responded

We are happy to hear the kind words but disappointed to see that we did not earn a 5-star rating, Kiara. If you would like to discuss in what ways we can improve in order to earn those additional 2 stars for your next visit, please reach out to us directly. We look forward to hearing from you. Thank you and take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 15, 2018

Very courteous Connor B made buying a vehicle quick and smooth. Very polite and willing to answer any questions you may have. Whole process took 20-25 minutes. More

by AN93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Beal
Sep 17, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 14, 2018

Smooth Purchase I purchased a used 2016 CR-V and the process was straightforward and overall enjoyable. The team was very friendly and helped me meet the price point More

by Ambush88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Torres, Angel Lewis, Ed Pollock
Sep 17, 2018 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to serve you, and we look forward to doing so again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 14, 2018

Repeat customer I’ve purchased 5 vehicles in as many years from the folks at Del Toyota. And my most recent car buying experience was no different. It was an overal More

by JM789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The gentelman in finance who completed my paperwork (name escapes me at the moment) - he was very helpful and respectful of my time (got me through the process very quickly), Don Romanek
Sep 17, 2018 -

Del Toyota responded

Thank you so much, JM789]! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. We hope to see you again soon! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 14, 2018

They made financing a car a breeze! I’ve dealt with quite a few car dealerships over the years and I must say, Del Toyota has been the best experience I’ve had to date! Staff was amazin More

by MALyro8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Monica Donnelly
Sep 17, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. Thanks for making the long drive out to see us! If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 13, 2018

New Toyota Tacoma needed I live in rural PA and decided that I needed a 4x4 to handle getting to and from work. Fortunately my auto buyers program sent me to Del Toyota. M More

by JDOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis, Ben Gomez, Brittany Mcdaniel
Sep 13, 2018 -

Del Toyota responded

Thank you for the wonderful review and for traveling to Del Toyota from quite a distance, we appreciate your business. Thank you again for your kind words and FANTASTIC review! Please feel free to reach out if you have any questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 12, 2018

Completely Outstanding Experience The sales person, Steve Heinz was easy to talk to, communication was fantastic, the entire staff were at DEL were fantastic and never have I felt this More

by Dlbieber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Sep 13, 2018 -

Del Toyota responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 12, 2018

Leasing a Toyota Leasing my Camry from Del Toyota was a pleasant experience. We were able to come to a fair agreement for price. Explanations of different models wer More

by JudyCos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Del Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Thanks again for your great recommendation! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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