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Del Toyota

Thorndale, PA

4.7
6,763 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,763 reviews

January 12, 2019

muy buena muy amables servicio profeccional arriva toyota latinos nos ayudaron en todo y nos atendieron ami y a mi esposo y aclararon todas nuestras dudas servi More

by arroyo.mirta1963@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : augusto, Ken Tran
Jan 13, 2019 -

Del Toyota responded

Muchas gracias, que tenga un día exelente! Sinceramente, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 11, 2019

Happy withe service Efficient, courteous, and expert service. Diagnosed engine starting battery that giving us trouble, and replaced it. This dealership is a bit out of More

by LEODADONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My apologies - am bad at remembering names..., Mike Naegele
Jan 13, 2019 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 10, 2019

Great service experience We recently moved to Chester County. I have a 2016 Rav 4 Hybrid that needed inspection & 30,000 mile service & a brake noise to be fixed that my old More

by KW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Soloman
Jan 13, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 09, 2019

Mis ..lead I feel I was mis lead in the five free service appointments when I bought the truck. And I was continuously mis lead through out the appointments. To More

by STEVE
Recommend Dealer
No
Employees Worked With
Do remember there names
Jan 09, 2019 -

Del Toyota responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 09, 2019

Fantastic Rysk was great and very good with showing me several different cars. The manager was awesome. I had a great experience. Very friendly and efficient. More

by Lorry
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Amr Rizk
Jan 09, 2019 -

Del Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 08, 2019

Love The car and the reps were great too! I was actually just stopping by to look at the new RAV4 and didn’t really have any intention of buying one that day. I was planning to compare it wi More

by ELECTR1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Sean Boorse
Jan 09, 2019 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 07, 2019

Totally terrific Toyota! This was the purchase of my second Toyota, I was trading in my 17 Rav4 to downsize in a 19 Corolla. My salesman, Shawn Krause offered extensive amount More

by Laurenjane0134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Barber, Shawn Krause
Jan 07, 2019 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 07, 2019

Excellent Business! Del Toyota was an excellent business to go through while purchasing a Toyota Rav 4 Hybrid. Don Romanek, our sales person, was cordial, prompt, and ext More

by MATTOTIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Romanek
Jan 07, 2019 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 07, 2019

Tacoma I would buy from again. My Tacoma runs great. This is the second vehicle we have bought in the last three months we would buy another vehicle there. More

by Mfulton13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Angel Lewis, Monica Donnelly
Jan 07, 2019 -

Del Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 07, 2019

The best ever Marty was the best sale's rep we have ever had. Very respectful and listened to what we were saying. No pressure, no hard sale. More

by JDDMYTRYK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Dubrow, Ken Tran, Angel Lewis
Jan 08, 2019 -

Del Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that Marty was able to provide an efficient and overall positive experience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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