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Del Toyota

Thorndale, PA

4.7
6,761 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,762 reviews

January 15, 2019

Friendly, knowledgeable and helpful We’ve had our car for a little over a year and have never had a less than pleasant experience at Del Toyota. From the sales team, to the financial tea More

by Bgalls79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Jan 17, 2019 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

Excellent work done in timely manor and really good people to interface with.Mathew was very helpful and made the experience more then pleasant for me. More

by Grabosky d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew
Jan 17, 2019 -

Del Toyota responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Del Toyota. If you have any further needs, do not hesitate to stop by for a visit. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

Peace of mind I had been hunting for a month prior to going to Del Toyota. Don was the first to greet me when I walked in. He was pleasant from start to finish. I h More

by BMWbuni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Romanek
Jan 17, 2019 -

Del Toyota responded

Reviews like yours are truly a breath of fresh air! Don is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

Did I Really Need Tires? They told me I needed new tires, although I thought they looked OK. I said OK, but regretted it after I heard them suggest new tires to several other More

by Joe Boyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who
January 15, 2019

Best dealership & service department ever!!! I love the ease of getting a service appointment. The waiting area is cosy & makes the wait very comfortable. I always feel like a valued customer a More

by Marcie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abbie Hamid, Mike Naegele
Jan 17, 2019 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

Hassle free car leasing It is not always easy for an older widow to negotiate a car lease. I was not looking forward to the experience, but was pleasantly surprised. The l More

by Nursenanabanana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Joe Barber
Jan 17, 2019 -

Del Toyota responded

Thank you for leaving us this review. We are very happy to hear that Steve and the team could help get you set up with the perfect car. If there is anything more we can do for you please feel free to come back and see Del Toyota anytime! Take care. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

Restful wait for service Took my truck in for routine maintenance. The waiting area is great! I was able to work on a project while there. Yes very satisfied. More

by Krex54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Christman
Jan 17, 2019 -

Del Toyota responded

Thank you for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

25,000 service Was offered a maintenance/service contract for the balance of my current lease of a 2017 Toyota. Distance to the dealership and proximity to a local s More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Donnelly
Jan 17, 2019 -

Del Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

Pat Solomon I continue to use the Thorndale Toyota deskership because of Pat Solomon at the service desk. I only ask for her because she is honest and goes above More

by Tanger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Solomon
Jan 17, 2019 -

Del Toyota responded

Thank you for the positive feedback! We really appreciate your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

Five star day.... I'd appreciate the good service I had that day thank you so much.... I'm looking forward to coming back and trade in my car for a new model soon... More

by Ronald98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Gomez
Jan 17, 2019 -

Del Toyota responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Del Toyota. If there is anything more that we can do, please come back and see us again. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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