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Del Toyota

Thorndale, PA

4.7
6,761 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,761 reviews

January 17, 2019

Bought a new minivan I contacted Josh, one of the managers, about a specific model/color I was looking for. They did not have one in inventory, but he had exactly what I w More

by DO4250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis, Abbie Hamid
Jan 17, 2019 -

Del Toyota responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 17, 2019

I have had our Toyota’s serviced hear for years - great wor. Del service center is professional, pleasant and thorough. Pat Solomon always goes the extra mile for her customers- she is excellent! Have recommende More

by Pleased customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Solomon , Angel Lewis
Jan 17, 2019 -

Del Toyota responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 17, 2019

It truly was a five-star day doesn't get no better than that Thank you Del Toyota I appreciate your service... the management is exceptional.... I really felt like I was part of a Family.... a caring family...th More

by Ronald98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez, Joe Barber
Jan 17, 2019 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 17, 2019

Great Experience I had a great experience leasing a Toyota Tacoma at Del Toyota. The process was painless and I got a great deal. Everyone I interacted with was know More

by BobLobLaw17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Ben Gomez, Joe Barber
Jan 17, 2019 -

Del Toyota responded

Thank you and congratulations on your Toyota Tacoma! We are pleased to hear about your great experience at Del Toyota! If there is anything else we can do for you, please feel free to give us a call. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 16, 2019

A dealership that feels like family I’ve been with this dealership for 14 years and have had nothing but positive experiences. They have never tried to up sell service, but have always g More

by Exsell2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack and Jerry in service.
Jan 16, 2019 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 16, 2019

Lease Great experience as always with Steve Heinze Joann and I have leased with Steve on 7 vehicles We will be coming back and have also recommended oth More

by MDIDAVIDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbie Hamid, Connor Christman
Jan 16, 2019 -

Del Toyota responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 16, 2019

Consistently Good Service from Del Del Toyota keeps our family’s three Toyota’s in tip-top condition and alerts us for times to schedule service visits—and gives us helpful discounts on More

by Sam3cars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Abbattista, Joe Barber
Jan 16, 2019 -

Del Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 16, 2019

Good experience All the people involved in the purchasing process were very responsive and polite. During the appointment they had the car ready for testing. We didn’ More

by Prius 2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Dougherty, Ed Pollock
Jan 16, 2019 -

Del Toyota responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 16, 2019

No hassle service Super efficient Service Dept. Schedule an appointment,drop the car off, they almost have the servicing done before you can get back home. Pickup is ea More

by Crowmaster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jan 16, 2019 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 16, 2019

Del Toyota revire I had scheduled my car to be serviced at 9 am. Rather than wait I dropped the car off the night before. When I dropped the car off the service perso More

by Michele58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Naegele
Jan 17, 2019 -

Del Toyota responded

We appreciate you taking the time to share about your recent experience in our service center. We can assure you this is an isolated incident and not how we conduct business. If you are open to contacting me at your earliest convenience, I would appreciate the opportunity to do my best to fix this issue for you. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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