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Del Toyota

Thorndale, PA

4.7
6,761 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,761 reviews

January 25, 2019

Excellent. Efficient, honest, accurate, thoughtful. This was my 3rd car purchased from Del Toyota, and they have been doing all my service too over the last 18 years. With this new car purchase(2018 X More

by arn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Solomon, Adam Dubrow, Angel Lewis, Joe Barber
Jan 26, 2019 -

Del Toyota responded

Arn, your continued business is greatly appreciated and it has been a pleasure to work with you over the years. Rest assured that we will do everything it takes to make us deserving of your loyalty. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 25, 2019

Sales Department Steve Heinze was awesome. The atmosphere was great. We are loving our new Highlander and would recommd g Del Toyota and Steve. Gbabnd again for a grea More

by 4runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Jan 27, 2019 -

Del Toyota responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that Steve was able to provide you with an awesome experience. Enjoy your new Highlander! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 24, 2019

Outstanding, professional We were very impressed with the treatment we got while buying our Tacoma on Sat., 1/19/19. Sean B., Angel, Joe B, and Jim L. made our experience stre More

by choochbella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Nikki Dougherty, Joe Barber, Sean Boorse
Jan 24, 2019 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 24, 2019

Wonderful! As usual. Have been a customer of Del Toyota since 1995 and my experiences et better each time. This time having Joe sit with me an explain everything and answ More

by Chippy103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Barber, Sean Boorse
Jan 24, 2019 -

Del Toyota responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 24, 2019

Great service as usual This is the third time I have returned to this dealership and the same salesperson (Steve H) to buy a vehicle. Steve and the team are attentive and he More

by Labutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Joe Barber
Jan 24, 2019 -

Del Toyota responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 24, 2019

Great Experience Everyone at this dealership was so friendly and helpful! Thanks to Marty, Heather and Joe the process was so easy; they were able to answer all our qu More

by Jmasarac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Barber
Jan 24, 2019 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 23, 2019

Excellent experience Great environment and excellent employees. Martin Fusselman gave me so much advice on how build my credit and even made the payments affordable! Even More

by LEAHWRIGHT1469
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Jan 23, 2019 -

Del Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 22, 2019

Great This is my second time at Del Toyota and each time Rizk has made the process nice and easy! He is very nice and will go out of his way to make time fo More

by JEREMIH_BRYANT00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amr Rizk
Jan 22, 2019 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 22, 2019

We bought a new car!!! We couldn’t be happier with our decision to buy from Del Toyota! After shopping around, they made us the best deal. The salesman (Ed ) was great, we g More

by Elise phillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Angel Lewis, Ed Pollock
Jan 23, 2019 -

Del Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 21, 2019

Incredible The best expierince of my life, nothing compares with this person Danny is so honest so intelligent and very clear obviously I’m gonna comeback More

by Josealvarado19877
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Augusto Tejada awesome too
Jan 21, 2019 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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