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Del Toyota
Thorndale, PA
6,409 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,409 reviews
January 15, 2019
Did I Really Need Tires? They told me I needed new tires, although I thought they looked OK. I said OK, but regretted it after I heard them suggest new tires to several other They told me I needed new tires, although I thought they looked OK. I said OK, but regretted it after I heard them suggest new tires to several other waiting service customers! More
by Joe Boyle
Verified CustomerEmployees Worked With
Not sure who
January 15, 2019
Best dealership & service department ever!!! I love the ease of getting a service appointment. The waiting area is cosy & makes the wait very comfortable. I always feel like a valued customer a I love the ease of getting a service appointment. The waiting area is cosy & makes the wait very comfortable. I always feel like a valued customer at Del. More
by Marcie
Employees Worked With
Abbie Hamid, Mike Naegele
January 15, 2019
Hassle free car leasing It is not always easy for an older widow to negotiate a car lease. I was not looking forward to the experience, but was pleasantly surprised. The l It is not always easy for an older widow to negotiate a car lease. I was not looking forward to the experience, but was pleasantly surprised. The loyalty salesman at Del Toyota is Steve Heinze. Steve made the experience pleasant and hassle free. I explained the model, options and what I expected to pay for the lease, and he had a car pulled up for me to test drive. Steve’s knowledge of the inventory led me to the perfect vehicle for my needs. Everyone at the dealership was friendly and helpful including Joe Barber and Jim Krause. The car was beautifully clean and detailed by Angel. I will return to Del Toyota because it is evident that they value their customers loyalty. More
by Nursenanabanana
January 15, 2019
Restful wait for service Took my truck in for routine maintenance. The waiting area is great! I was able to work on a project while there. Yes very satisfied. Took my truck in for routine maintenance. The waiting area is great! I was able to work on a project while there. Yes very satisfied. More
by Krex54
Employees Worked With
Connor Christman
January 15, 2019
25,000 service Was offered a maintenance/service contract for the balance of my current lease of a 2017 Toyota. Distance to the dealership and proximity to a local s Was offered a maintenance/service contract for the balance of my current lease of a 2017 Toyota. Distance to the dealership and proximity to a local service center makes the service contract not appealing. More
by James
Employees Worked With
Monica Donnelly
January 15, 2019
Pat Solomon I continue to use the Thorndale Toyota deskership because of Pat Solomon at the service desk. I only ask for her because she is honest and goes above I continue to use the Thorndale Toyota deskership because of Pat Solomon at the service desk. I only ask for her because she is honest and goes above and beyond eavh time! More
by Tanger
Employees Worked With
Pat Solomon
January 15, 2019
Five star day.... I'd appreciate the good service I had that day thank you so much.... I'm looking forward to coming back and trade in my car for a new model soon... I'd appreciate the good service I had that day thank you so much.... I'm looking forward to coming back and trade in my car for a new model soon... More
by Ronald98
Employees Worked With
Ben Gomez
January 15, 2019
Wonderful ,prompt, helpful I drove in to Toyota with a flat tire 4:15 pm no appt. They serviced my car with a new tire with in am hour I drove in to Toyota with a flat tire 4:15 pm no appt. They serviced my car with a new tire with in am hour More
by Cristinziani
Employees Worked With
Mike Naegele
January 15, 2019
Unnecessary fees I brought my car for engine light check twice in a month. They were not able to fix it but have charged me for diagnostic. I had to take the car to a I brought my car for engine light check twice in a month. They were not able to fix it but have charged me for diagnostic. I had to take the car to a second delarship to fix it. More
by KUSTIZ
Employees Worked With
Ken Tran, Abbie Hamid, Mike Naegele
January 15, 2019
Hit or miss service I like the quality of the service, but I had an issue that I asked the manager to look into and I haven’t heard anything back. I like the quality of the service, but I had an issue that I asked the manager to look into and I haven’t heard anything back. More
by AZNana
Employees Worked With
