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Del Toyota

Thorndale, PA

4.7
6,411 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,411 reviews

February 13, 2019

good service I bought a Cammry XLE from DEL TOYOTA in February 2019. The salemen, Angel, Joe B, Josa and Jean B were very friendly and gave us a very professional More

by gexiuq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Joe Barber, Sean Boorse
Feb 14, 2019 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 13, 2019

Pleasant new car buying experience From beginning to end I was impressed with the sales experts and everyone I met at Del Toyota. All my questions were patiently answered and I never fe More

by DEBBIE.BRADWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Dubrow, Ken Tran, Angel Lewis, Monica Donnelly
Feb 13, 2019 -

Del Toyota responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 12, 2019

Tire repair I was coming every other about my tire losing air Several time and finally Agree Jack or Joshput my car on the lift and there was a nail in tire Th More

by Kone1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack or Josh
Feb 13, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 12, 2019

Very helpful and straight forward. Even presented carfaxes Very helpful and informative team. Dealt fairly with all questions. They even provided copies of the "Car Fax" showing details and ratings. No "tac More

by Stanley J Zoltek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Thrailkill
Feb 13, 2019 -

Del Toyota responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 12, 2019

Great experience Nick helped me find the vehicle I was looking for. He was very patient with me. I test drove a couple and fell in love with the highlander I came home More

by Shannap82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Abbattista
Feb 13, 2019 -

Del Toyota responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including great customer service from Jim and Nick. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 12, 2019

Caring professionals providing excellent service Have serviced my two Prius here since 2007. My Service Managers, especially Gerald Dyson, have always kept my well informed on repairs and whether or More

by DRWHY_99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerry Dyson as mentioned above, Mike Naegele
Feb 13, 2019 -

Del Toyota responded

Hi William and thank you! We can't tell you how much we appreciate your customer loyalty! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 11, 2019

Ed & Joe made our car buying experience easy! We came in hoping to close a deal quickly and Ed in sales made the purchasing process smooth. His no nonsense approach kept things moving and helped u More

by Blue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Pollock, Joe Barber
Feb 12, 2019 -

Del Toyota responded

Thank you for writing this fantastic review! I'm very happy to hear that Ed and Joe were able to provide you with such exceptional service. Congratulations on your 2018 Accord! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 11, 2019

No pressure experience I did not walk in with the intention of going home with a car the same day, but I am so glad that I did. I worked with Al who was great. I never felt More

by Beth108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Demsky, Joe Barber
Feb 12, 2019 -

Del Toyota responded

Thank you for taking the time to write about your experience. It's great to know Al, Heather and Joe were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 10, 2019

Incomplete Had two issues that were not resolved and there was no follow up after the appointment. They did not remove the sentinel error as requested and the au More

by MER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
No recall the name
Feb 10, 2019 -

Del Toyota responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 10, 2019

Best dealer for the best vehicle on the road! From the moment we walked into the showroom we knew we picked the right dealership for our new Tacoma purchase. Our sales rep Martin made us feel at h More

by GMoose63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Joe Barber
Feb 10, 2019 -

Del Toyota responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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