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Del Toyota

Thorndale, PA

4.7
6,411 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,411 reviews

February 16, 2019

Steve and Joe were great! Very attentive and worked with in parameters provided. Steve and joe were great. Both went out of their way to make sure our experience was positive. More

by RCMGINLEY
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Saia always offers tremendous service.
Feb 17, 2019 -

Del Toyota responded

Your feedback is greatly appreciated. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Del Toyota. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 16, 2019

High Class Business Ben is an excellent salesman does not push answers all questions with an honest answer to the point no BS. I would definitely recommend Ben. My girlfr More

by URLASTRIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez
Feb 17, 2019 -

Del Toyota responded

Thank you for your great feedback and recommendation! Ben is a great asset and we're thankful to have him on our team. We appreciate your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 14, 2019

Smooth car buying experience from start to finish Everyone (from internet manager Nikki, salesman Don and Heather at finance) were very nice and pleasant from start to finish. From test driving to fin More

by PaulS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Dougherty, Angel Lewis, Don Romanek, Joe Barber
Feb 14, 2019 -

Del Toyota responded

At Del Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 14, 2019

Great deal! Friendly staff! They worked with me to get Everyone was very helpful and friendly, and I felt I got a great deal on the car that I really wanted. Would definitely recommend this dealership. More

by Zsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Angel Lewis, Monica Donnelly , Connor Christman
Feb 14, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 14, 2019

outstanding! From communicating online and then in person my experience was OUTSTANDING!!! My salesmen Derek went out of his way and was patient in satisfying my More

by DMARTY6161
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Tran, Angel Lewis, Derek Thrailkill, Joe Barber
Feb 14, 2019 -

Del Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 14, 2019

Fast, convenient and no hard sell. Martin met me on the lot as I arrived. He was friendly, courteous and knowledgeable about the car for which I was looking. He spent as much time as More

by TOMHARHAI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Feb 17, 2019 -

Del Toyota responded

Thank you for choosing Del Toyota, TOMHARHAI! I’m very happy to hear of your positive experience with Martin! Drive safely. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 13, 2019

Met our car buying needs The test drive confirmed our initial choice. The purchase price was great for the truck that best met our needs and preferences. We got the truck that More

by GregandCate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Ed Pollock
Feb 13, 2019 -

Del Toyota responded

Thank you for taking the time to share your feedback regarding your experience at Del Toyota and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 13, 2019

A pleasant experience. The salesman was very friendly.. I was just hoping that I could get more discount on used car. I was able to road test on 2 different cars and was abl More

by NESTORSD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Pollock
Feb 13, 2019 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 13, 2019

So happy with my Rav 4 Thank you Del for making our Rav 4 purchase a breeze! Friendly service with an excellent deal on our “new” 2015! We will recommend Del! More

by Happytoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Feb 14, 2019 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 13, 2019

Excellent Del Toyota is a great dealership,everybody there is so kind and professional, they have a wonderful staff, I am so happy with my new rav4, Miguel Pich More

by Janeth75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Joe Barber
Feb 13, 2019 -

Del Toyota responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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