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Del Toyota

Thorndale, PA

4.7
6,411 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,411 reviews

February 23, 2019

Great Experience Turning in my lease and picking up my new lease was easy quick and all the staff were very nice. Would definitely recommend them and use them again More

by Jjdiemidio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Ben Gomez
Feb 24, 2019 -

Del Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 23, 2019

Best car buying experience ever! Martin Fusselman was extremely helpful, knowledgeable and kind. He really had our best interests in mind during the car buying experience. He made the More

by Andrea Steward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Barber
Feb 24, 2019 -

Del Toyota responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 23, 2019

Great!! The experience was great. They were not too pushy and my husband and I both ended up purchasing a vehicle. Very friendly staff. Thank you More

by april
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis
Feb 24, 2019 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 22, 2019

Great to work with Quick,painless, good price right at the start. Liked I got a great internet price, showed up test drove and selected a car and was out in 3 hours More

by BJKRAMER17
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Don Romanek
Feb 24, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 22, 2019

Very professional no stress no games In and out in 45 mins Explained everything Very understanding and super helpful Really great experience Changed my mind on buying a new cars Gr More

by ramy1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Christman
Feb 24, 2019 -

Del Toyota responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 22, 2019

Steve H at DelToyota- only place to go for a car I travel 90 minutes to see Steve at Del Toyota and it is the only place I will ever go for a car. I’ve been with him there over a decade and recommen More

by Kharkins13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2019 -

Del Toyota responded

Thank you for the wonderful review and for traveling to Del Toyota from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 22, 2019

Tire replacement Everyone was very friendly even though I did not purchase my vehicle there. Had my tire shred out within a mile from there so it was an emergency sit More

by TRACY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Feb 24, 2019 -

Del Toyota responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 22, 2019

Inspection My car was in for inspection. Waited while it was being inspected. Wait time wasn’t bad and enjoyed a hot dog & soda from Del while I waited. Couldn’t More

by MGPRATICO1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Feb 24, 2019 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 21, 2019

This is my second review Already submitted a review. Brought my tundra to have upholstery cleaned but stain did not come out and no one told me this. Expensive upholstery sp More

by Hidden River
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not have the name so I guessed, Mike Naegele
Feb 21, 2019 -

Del Toyota responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 20, 2019

Good job You guys are making great,especially with the opportunity you have give us this year.so everybody applies to get a vehicle and get out of dealer drivi More

by Mrtnalejo76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

Del Toyota responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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