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Del Toyota

Thorndale, PA

4.7
6,411 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,411 reviews

February 28, 2019

A pleasure to deal with Extremely polite, car readiness, working on getting me the best rate, very professional in training all the cars workings, just a great place to buy a More

by Abe Lubinsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Ben Gomez
Feb 28, 2019 -

Del Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 28, 2019

Go with Martin - That’s your guy The dealership is gorgeous for starters. We were lucky enough to be helped by Martin Fussleman. He was so positive, honest and helpful. We told him o More

by ANTMESS28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2019 -

Del Toyota responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 27, 2019

I got a really cool truck Every one there is very friendly and accommodating. I really liked that someone came out to show and set up the electronics and blue tooth in the truc More

by King ranch F-150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Jared "The Champ" Bell
Feb 28, 2019 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 25, 2019

Easy, Friendly, Fast Pat Solomon is the best. She is knowledgable, friendly and efficient. Work was done in much less time than anticipated. Problems I pointed out were de More

by Ryang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Solomon
Feb 25, 2019 -

Del Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that Pat was able to provide an efficient and overall positive experience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 25, 2019

Disengaged service writer I was in for my first service and was happy to have it included. After two inquiries the only response recieved was "you'll need another appointment f More

by TacoNope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unsure
Feb 25, 2019 -

Del Toyota responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 24, 2019

Great service every time Always easy is it a deal with easy prices. Mike and Dominic are always great to deal with. The rest of the service team is right on par. More

by KPINKY7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic and his team are always fantastic, Mike Naegele
Feb 24, 2019 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 23, 2019

Efficient & Professional All staff provided first class service - patience, attention, efficiency, responsiveness, courtesy, and professionalism. I will highly recommend the More

by PR1925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez
Feb 24, 2019 -

Del Toyota responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 23, 2019

2019 Rav4 Purchase The overall experience was great. Jared answered all of my questions and concerns. They were not too pushy and were able to get my rented vehicle back More

by DPAULUKINAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Jared "The Champ" Bell
Feb 24, 2019 -

Del Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that Jared was able to provide an efficient and overall positive experience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 23, 2019

Del Toyota was a well run dealership. Martin was great to work with. He wasn’t pushy and was respectful of our wishes. Ken in the finance office was also friendly and easy to work with. More

by Wengerc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Feb 24, 2019 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 23, 2019

Happy Del Toyota customer Amr Rizk was very helpful and went out of his way to make a usually stressful event fun. He shared alot of himself and we found we have much in common More

by EDWARDSKAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amr Rizk
Feb 24, 2019 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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