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Del Toyota

Thorndale, PA

4.7
6,412 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,412 reviews

March 02, 2019

New car It was a great experience with Martin to the staff in the finance area! Would recommend Del Toyota to anyone ! Thanks again for the help! More

by VPARRAS10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2019 -

Del Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 02, 2019

Very excellent I found this place to be the best car dealership ever because of how kind, nice, and awesome they are in treating people like themselves. More

by RYEADOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Abbie Hamid, Don Romanek, Connor Christman, Nick Abbattista
Mar 03, 2019 -

Del Toyota responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 02, 2019

Martin was great listened to everything we said and was extremely knowledgeable. I will send anyone to purchase a car ! Sean made the financing extremely easy! More

by Jm45206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2019 -

Del Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that Martin was able to provide an efficient and overall positive experience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 01, 2019

Easy experience It was an easy experience. In and out quickly which is important to me. Have gone to Del Toyota and Steve Heinze for my last 4 cars. More

by Jennifer55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Mar 03, 2019 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 01, 2019

Great service Connor was excellent and helped me pick the truck I wanted. The entire staff was friendly and more than helpful. I would recommend, thank you! More

by CLBULLOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Christman
Mar 03, 2019 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 01, 2019

Overall not bad. Waited much longer than expected. I had my ‘19 corolla hatchback in for the 5,000 mi first service. I had scheduled as a waiting appointment the day I took delivery of the car and conf More

by JIMBURNS78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Cartagena
Mar 03, 2019 -

Del Toyota responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 01, 2019

Derek - the best sales guy The best sales guy that I've ever met. He was extremely helpful during my way of buying a car. He demonstrated high level of expertise in relation to More

by Dzianis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Thrailkill
Mar 03, 2019 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 28, 2019

Just okay Everything was fine until the service tech gave me the bill at the end and "reviewed" it with me. He wasn't in the least bit interested in communicat More

by JEANSP
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don;t know who!
Feb 28, 2019 -

Del Toyota responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 28, 2019

Great customer service So glad we went to Del Toyota even though there was another Toyota dealership closer to our home. Everyone we met was friendly and professional. Conn More

by Ladydi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Connor Beal
Mar 03, 2019 -

Del Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 28, 2019

We bought a new RAV 4. Connor Beal was great to deal with. We also greatly appreciated the the help setting up the phone and navigation apps. We've bought many vehicles here More

by flyer66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Beal, Angel Lewis
Feb 28, 2019 -

Del Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that Connor was able to provide an efficient and overall positive experience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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