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Del Toyota

Thorndale, PA

4.7
6,412 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,412 reviews

March 05, 2019

Super excellent Customer Experience Shawn was wonderful from the test driving and touring me around the sales floor. Very friendly, answered all my questions and even is brother Jim was More

by AKASHA2986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie not sure of last name, Shawn Krause
Mar 06, 2019 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 05, 2019

Wonderful experience Thanks Del Toyota for getting into a new Rav 4. Your staff could not have been nicer. Thanks Sean, Sean, Angel and Jimmy for making car buying a not More

by Marie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Sean Boorse
Mar 05, 2019 -

Del Toyota responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 04, 2019

10,000 mile checkup Service was great and the staff were great. The wait was what I was told it would be. Donuts and coffee were great. Very good service!!!! More

by jhashagen67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Donnelly , Mike Naegele
Mar 04, 2019 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 04, 2019

Always Great Sevice I will go back to Del Toyota because the service is always awesome and they are upfront with the estimate. I have never had a less than great experie More

by jdunnpsu91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Mar 04, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 03, 2019

Great service Steve and Sean where both professional and attentive to are every need. I would recommend to friends and family. The dealership is top notch. We wi More

by SCWENDLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Del Toyota responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 03, 2019

New car purchase Great experience and negotiations but the starting price of the vehicles are a little high. This is my fifth lease from Del Toyota, the last have been More

by KRISSYK2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Mar 03, 2019 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 03, 2019

My 2009 toyota I'm a first time buyer and this location was awesome the people were formative friendly willing to do whatever it took to get me into a car that day More

by RACHAELHOWER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Thrailkill
Mar 03, 2019 -

Del Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 03, 2019

Great Service for over 27 years I have been bringing my vehicles to Del Toyota for over 27 years. I wouldn’t go any where else. They are like family. They do high quality work and More

by bpavelik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat in Service
Mar 03, 2019 -

Del Toyota responded

Thank you so much for taking the time to share your kind words about your experience at Del Toyota! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 03, 2019

It was great everyone is so nice I really needed a new car and honestly coming to this dealer was great everyone is nice and helpful my sales man Nick was great me and my husband wher More

by LEYANILUZ2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Abbattista
Mar 04, 2019 -

Del Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 03, 2019

Purchased a new car. Very friendly and knowledgeable salesman and prices very good. Answered all questions regarding new vehicle. Process of trading in old car and picking More

by MTOWENS11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Amr Rizk, Shawn Krause
Mar 04, 2019 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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