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Del Toyota

Thorndale, PA

4.7
6,484 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,484 reviews

April 12, 2019

Outstanding service The entire team was very helpful to my wife and me. We have been a Toyota family since 1974. But this was the first time we were assisted by a series More

by Fred3348
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis, Derek Thrailkill
Apr 15, 2019 -

Del Toyota responded

Thank you for leaving this remarkable feedback, Fred. We appreciate your comments and are happy to hear that Angel, Ken, and Derek were able to meet your needs. At Del Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 11, 2019

A very good experience I came in with a noise problem and it was diagnosed and fixed on a timely manner. I was able to wait for the car. The service was outstanding as usual More

by SANDER1601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Del Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 11, 2019

Great Sales Team. This was my 2nd RAV-4 that I leased from Del Toyota and my daughter was with me and she also bought a Highlander the same time I got mine. We are both More

by WHR88846
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Romanek, Derek Thrailkill
Apr 11, 2019 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 10, 2019

Inspection and brakes Michael was very professional and did a great job on the car. Would come go back to Michael for any service on the car. Thank you! More

by nferrari88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Thomas
Apr 10, 2019 -

Del Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 10, 2019

No I Toyota Dealerships Staffs are friendly and helpful. Especially salesman Martin Fusselman. He was so knowledgeable and patient. I was totally satisfied for everything he More

by 661006liN*
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Del Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that Martin was able to provide an efficient and overall positive experience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 09, 2019

Vehicle Inspection/Oil Change The service department at Del Toyota in Thorndale, PA is the best! Friendly, professional desk clerks and also my one and only tech that works on my More

by LYNE13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic (service manager) and Victor (my tech), Mike Naegele
Apr 09, 2019 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 09, 2019

Nice people We had an awesome experience with our sales staff. They took the time to explain everything and make the process as easy as possible. Great people. More

by Gene B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Angel Lewis, Abbie Hamid
Apr 09, 2019 -

Del Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 09, 2019

Good experience Adrian was very helpful, was considerate of my time constraints when I needed my car appraised, and wasn’t pushy about trying to sell us things. It wa More

by KCB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Apr 10, 2019 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 09, 2019

Banana split with a rotten cherry My sales person was Adrian Sirbu, I have worked before with Adrian can’t express the pleasure of doing business with him. You never feel like a busine More

by Johnny21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Apr 09, 2019 -

Del Toyota responded

Johnny, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 09, 2019

Amazing! I went to a lot of dealers before coming to del. Del was by far the best experience I’ve ever had buying a new vehicle! I would recommend them More

by Tekis83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Nikki Dougherty, Amr Rizk
Apr 09, 2019 -

Del Toyota responded

We cannot thank you enough for your wonderful review of Del Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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