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Del Toyota

Thorndale, PA

4.7
6,484 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,484 reviews

April 14, 2019

I'm Grateful! My experience with Del Toyota was exceptional. I had a lot of anxiety about buying a car and Ben took extra time to go over everything as much as I More

by CARVCHVTLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Ben Gomez
Apr 15, 2019 -

Del Toyota responded

Thank you for your great review! We're glad to have Ben and Heather on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 14, 2019

A bit lengthy but straight forward leasing process Big thanks to the team at Del who got me a great deal and exceptional service. The process was a bit long to my understanding (around 4 hours) but the More

by MARTINEZ_LJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez
Apr 15, 2019 -

Del Toyota responded

Thank you so much for your feedback, Martinez. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Josh and Ben. Please let us know if we can ever help you in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 14, 2019

Great experience I had gone into the dealer to look for cars but had no intention to buy. I spoke with Derrick about what I wanted in an SUV and he brought out a 2019 More

by KOKOFAM4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Thrailkill
Apr 15, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to Derrick and Andrea. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 14, 2019

Amazing! Everyone is always polite. The service is quick and friendly. I recommend them to everyone!! They go out of their way to help you and make sure you le More

by Lady Alustrial
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez, Mike Naegele
Apr 15, 2019 -

Del Toyota responded

Thank you for the great review, Lady. Please come visit us if you need anything else, be it service or sales. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 13, 2019

2019 RAV4 XLE DEL dealership was an hour drive from where I live, but made the trip because it was Costco sponsored dealer. Salesman Ed pollock made my trip worthwh More

by MAMMEN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Nikki Dougherty, Ed Pollock
Apr 15, 2019 -

Del Toyota responded

Hello Mammen and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Ed and Sean were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 13, 2019

Just the best They were just the best that's all I can say. Don't want to be long winded just go there and get a car. More

by Boss sauce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Dougherty, Ben Gomez
Apr 15, 2019 -

Del Toyota responded

Thank you for this amazing review! We really appreciate your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 13, 2019

Friendly I have always had a great experience at Del Toyota. When I called to make an appointment the receptionist even told me of an online coupon I could use More

by Just Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Apr 15, 2019 -

Del Toyota responded

Julie, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Del Toyota for your vehicle needs. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 13, 2019

Honest and courteous I had very pleasant experience from sales, leasing finance to explaining car features. Whole team made sure we have hassle free process. Honest and co More

by RBHAGIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez
Apr 15, 2019 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 13, 2019

Haggle and hassel free sales The entire team of Ed Pollock, Sean and Angel were courteous and everything was done very smoothly. The service from the time we walked in till we le More

by Alice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Ed Pollock, Sean Boorse
Apr 15, 2019 -

Del Toyota responded

Alice, thanks for this marvelous review and congratulations on your new car! We are so pleased that Sean, Angel, and Ed were able to provide you with such exceptional service. Enjoy your new 2019 RAV4 XLE! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 13, 2019

It took way longer than projected My car was finished sitting outside and I had to wait an hour to get it from the service department. The service manager was rude and the other servic More

by Jz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I dont remember if the service guys name was mike, Mike Naegele
Apr 22, 2019 -

Del Toyota responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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