Del Toyota

Worst ever experience I gave my car for complete diagnosis of the engine as I saw oil leakage all over the engine. After full diagnosis, I was told there are no leaks and t I gave my car for complete diagnosis of the engine as I saw oil leakage all over the engine. After full diagnosis, I was told there are no leaks and the leak could possibly dye to loose engine cap. I asked them to confirm that there is no problem with the head gasket or gasket cover. I was told that they need do the diagnosis again and I was told that I need to pay the 2nd diagnosis charge. I was also told that I will not be charged the whole diagnosis fee. I was really upset but said to go ahead as I wanted the root cause for the oil leakage. After the 2nd diagnosis, it was confirmed that there was no problem with the head gasket or gasket cover. Since the remaining repair costs are very high, i told the service guy that I wanted to get the repairs done elsewhere. When I went to pay and pick up the car, I saw charge for 2 full diagnoses plus a separate charge for oil clean up of the engine and some other charges. Since there were no service people available to talk about the charges, I just paid and got the keys. However, when I went to my car and checked under the hood, there was still so much oil leakage. Since my contact (Jerald Dyson) was out on the weekends I sent an email the next week asking for some clarification on the diagnosis and charges. I still have not received any response, either by email or phone call and it has been about 2 weeks now. When I took the car to my other regular place, Firestone, they. Howe’s and explained clearly what the problem is with gasket/ gasket cover. I had it replaced immediately (have the receipt also). I never thought that Toyota dealership does this type of service( very inaccurate diagnosis) and over charges for nothing. I don’t ever take my car to dealership for service at either this location or any location. More

Thundra - Best Dealership These guys are great! Best dealership I ever...Josh, Connor and Heather, you guys are awesome with an outstanding customer service. Thank you so much! These guys are great! Best dealership I ever...Josh, Connor and Heather, you guys are awesome with an outstanding customer service. Thank you so much! More

Nice employees. Pleasurable experience. Sean answered every question I had and my wife and I had a great conversation with him while we waiting for the car to get detailed. Jim in finance wa Sean answered every question I had and my wife and I had a great conversation with him while we waiting for the car to get detailed. Jim in finance was very friendly and walked us through all the numbers. Angel helped show us the features after the sale and we were on our way in a brand new car. More

Professional and courteous I was at Del Toyota and I received excellent customer service from Ed, Sean, and Angel. The process of buying a car was very quick and smooth. They lo I was at Del Toyota and I received excellent customer service from Ed, Sean, and Angel. The process of buying a car was very quick and smooth. They located the car in the exact colors and trim that I had specified and it arrived quickly. The dealership treats customers with respect and offers perks such as oil changes and free inspections. I will certainly recommend. More

2019 Toyota Tacoma Marty made the whole process smooth and painless! He was knowledgeable, personable, and helpful. I would recommend Del Toyota to friends, family, or a Marty made the whole process smooth and painless! He was knowledgeable, personable, and helpful. I would recommend Del Toyota to friends, family, or anyone interested in buying a new Toyota. More

Great experience and quick deal The service was great and my salesman (Adrian) was a great guy. I was in a rush and it was no problem, the deal was done in good time. My only complai The service was great and my salesman (Adrian) was a great guy. I was in a rush and it was no problem, the deal was done in good time. My only complaint is a noise from my car which I heard before I bought it and the car was under wholesale so I can’t complain. Overall great experience, I’m a salesman myself and I can say Del Toyota does great business! More

Service is great, I have regular oil changes there and they are always done in a timely fashion. Staff is polite and helpful. Willing to answer any question is great, I have regular oil changes there and they are always done in a timely fashion. Staff is polite and helpful. Willing to answer any questions. More

Getting my 2008 serviced I took it in for certain items to be repaired and as they replaced those I was called and and told told about a few little things that also needed to I took it in for certain items to be repaired and as they replaced those I was called and and told told about a few little things that also needed to be done Mike was very informative about everything and I appreciated that very much .I had everything done and the car is running great . More

There awesome and understanding I went to get a 2007 Acadia and left with a good deal. When I walked in the dealership they greeted me and helped me out right away (not like a fish I went to get a 2007 Acadia and left with a good deal. When I walked in the dealership they greeted me and helped me out right away (not like a fish in shark infested water) and made sure they answered all my questions. My kids were acting terrible in the dealership while I tried to correct them sign papers and make sure I called the insurance company and bank they were understanding and said it’s ok we all have kids (although that didn’t make it right for my kids to act that way) and they got me in and out as fast as they could I would go back to get another car and this is after I swore off dealerships forever but this isn’t your typical dealership there good and will treat you good as well so give them a shot I hope my long review helps you out More

Good Experience with Adrian Del Toyota has a good mix of inventory. They had the vehicle I wanted at a competitive price. I am pleased with Adrian’s and Angel’s professionalism. Del Toyota has a good mix of inventory. They had the vehicle I wanted at a competitive price. I am pleased with Adrian’s and Angel’s professionalism. My new Highlander is exceptional! More