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Del Toyota
Thorndale, PA
6,414 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,414 reviews
April 14, 2019
I'm Grateful! My experience with Del Toyota was exceptional. I had a lot of anxiety about buying a car and Ben took extra time to go over everything as much as I My experience with Del Toyota was exceptional. I had a lot of anxiety about buying a car and Ben took extra time to go over everything as much as I needed. He was extremely patient and put my mind at ease. Heather in finance was amazing too, I feel like the whole team went above and beyond for me and I don't think I would buy a car anywhere else in the future. Thank you very much! More
by CARVCHVTLA
Verified Customer
April 14, 2019
A bit lengthy but straight forward leasing process Big thanks to the team at Del who got me a great deal and exceptional service. The process was a bit long to my understanding (around 4 hours) but the Big thanks to the team at Del who got me a great deal and exceptional service. The process was a bit long to my understanding (around 4 hours) but the result was an awesome deal on a new vehicle. Thanks again to Josh, Ben and the rest of the team! More
by MARTINEZ_LJ
April 14, 2019
Great experience I had gone into the dealer to look for cars but had no intention to buy. I spoke with Derrick about what I wanted in an SUV and he brought out a 2019 I had gone into the dealer to look for cars but had no intention to buy. I spoke with Derrick about what I wanted in an SUV and he brought out a 2019 Toyota highlander which had all the features I wanted. We went for a test drive and I was sold. Thanks to Derrick and Andrea for making this an easy process. More
by KOKOFAM4
April 14, 2019
Amazing! Everyone is always polite. The service is quick and friendly. I recommend them to everyone!! They go out of their way to help you and make sure you le Everyone is always polite. The service is quick and friendly. I recommend them to everyone!! They go out of their way to help you and make sure you leave happy. More
by Lady Alustrial
April 13, 2019
2019 RAV4 XLE DEL dealership was an hour drive from where I live, but made the trip because it was Costco sponsored dealer. Salesman Ed pollock made my trip worthwh DEL dealership was an hour drive from where I live, but made the trip because it was Costco sponsored dealer. Salesman Ed pollock made my trip worthwhile with his calm demeanor and pleasant persuasion. He called us twice and enquired about our experience and also offering assistance if needed. Financing process was made very easy by Sean. Overall we are happy so far, hoping for a good relationship in the future as we pursue service needs associated with the vehicle. More
by MAMMEN
April 13, 2019
Just the best They were just the best that's all I can say. Don't want to be long winded just go there and get a car. They were just the best that's all I can say. Don't want to be long winded just go there and get a car. More
by Boss sauce
April 13, 2019
Friendly I have always had a great experience at Del Toyota. When I called to make an appointment the receptionist even told me of an online coupon I could use I have always had a great experience at Del Toyota. When I called to make an appointment the receptionist even told me of an online coupon I could use. Great service! More
by Just Julie
Employees Worked With
Mike Naegele
April 13, 2019
Honest and courteous I had very pleasant experience from sales, leasing finance to explaining car features. Whole team made sure we have hassle free process. Honest and co I had very pleasant experience from sales, leasing finance to explaining car features. Whole team made sure we have hassle free process. Honest and courteous. More
by RBHAGIA
April 13, 2019
Haggle and hassel free sales The entire team of Ed Pollock, Sean and Angel were courteous and everything was done very smoothly. The service from the time we walked in till we le The entire team of Ed Pollock, Sean and Angel were courteous and everything was done very smoothly. The service from the time we walked in till we left was a good experience. Ed answered every question we asked and addressed our concerns. We were especially touched when he came to our car and wished us well with the new car as we were leaving the dealership. We are happy with the 2019 RAV4 XLE. More
by Alice
Employees Worked With
Angel Lewis, Ed Pollock, Sean Boorse
April 13, 2019
It took way longer than projected My car was finished sitting outside and I had to wait an hour to get it from the service department. The service manager was rude and the other servic My car was finished sitting outside and I had to wait an hour to get it from the service department. The service manager was rude and the other service person wasn’t helpful. More
by Jz
Employees Worked With
I dont remember if the service guys name was mike, Mike Naegele
