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Del Toyota

Thorndale, PA

4.7
6,822 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,822 reviews

August 26, 2019

Great experience I knew exactly what I wanted in my new car but it wasn’t readily available. Don and Morry worked tirelessly to get what I wanted. I love my new Rav an More

by Sherrisp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Don Romanek
Aug 27, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 26, 2019

Tacoma Easy to work with. Derek is attentive and listened. I rec’vd exactly what I asked for. Will recommend sales person & dealership to others. Thank you. More

by BARBMOONEY.HUGHES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thrailkill
Aug 27, 2019 -

Del Toyota responded

Barb, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 26, 2019

Service was exceptional Staff went above and beyond to make sure that everything that I needed was taken care of. They were friendly, professional, and thorough. I drove down More

by Elisaflo93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez
Aug 27, 2019 -

Del Toyota responded

At Del Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 25, 2019

It worked for me as a Costco member. The quoted price is better than what I can get from other dealers. And the purchase is simple and straight forward. Derek is well prepared for our vis More

by YANLONG.LI
Recommend Dealer
Yes
Employees Worked With
Nikki Dougherty, Derek Thrailkill
Aug 26, 2019 -

Del Toyota responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Derek was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 25, 2019

Disappointed My car has a large scratch in the tailgate and it was not able to be buffed out. We haven't heard anything since! Also it was to have an oil CHANGE. More

by Dell'srav4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Adrian Sirbu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Del Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 25, 2019

Friendly, easy, fast. Very friendly and courteous operation. Great sales rep; he stuck to the facts with no high pressure sales pitches. F & I fast, efficient and courteous More

by Raz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Ben Gomez
Aug 26, 2019 -

Del Toyota responded

Raz, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 25, 2019

2019 RAV4 XLE Jared was awesome! He was knowledgeable. He worked hard finding the car I wanted. There was no pressure and it didn't take all day! I would highly re More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Jared "The Champ" Bell
Aug 26, 2019 -

Del Toyota responded

Thank you for your great review, Chris! We're glad to have Jared on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 25, 2019

Friendly, quick and professional Overall great experience! Martin offered his help just a minute after our arrival at the dealership and was very knowledgeable about the car models we More

by Sylvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Aug 26, 2019 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 25, 2019

Amazing staff and easy processes This dealership made buying a new used car very easy and a special moment for my daughter and i. It is great to know that there is a dealership with s More

by RLBARTLETT0614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Demsky
Aug 26, 2019 -

Del Toyota responded

We are so glad we could take care of all of your needs at Del Toyota. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 24, 2019

Son's 1st new truck My son & I went to Del to purchase his first new vehicle, a Tundra. The staff was very friendly & knowledgeable. Eveyone made the experience of buying More

by JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Demsky
Aug 25, 2019 -

Del Toyota responded

Thanks for the wonderful review, John! Anytime our customers let us know that they had a very pleasant purchasing experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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