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Del Toyota

Thorndale, PA

4.7
6,415 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,415 reviews

May 12, 2019

Excellent online process, ease of service, personnel They run an excellent dealership. After doing the standard research and test driving process elsewhere, they offered the lowest cost and smoothest car More

by Sohana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Bauer, Ken Tran, Angel Lewis, Sean Boorse
May 13, 2019 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 12, 2019

I'm happy I don't like buying cars, the process is horrible, and most of the time I don't trust anything happening in the process. It's a character flaw of min More

by TedC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis
May 13, 2019 -

Del Toyota responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Del Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 12, 2019

New Car Purchase - Rava4 Old car lease expired June 16 2019 & received call from Steve Heinze, previous sales rep I had & advised lease expiring & Steve spoke 2 my wife & advi More

by Macleodt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
May 13, 2019 -

Del Toyota responded

Thank you for your great review! We're glad to have Steve on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 12, 2019

Re-Leasing with Del Toyota, Thorndale PA Good Morning, I have been dealing with this dealership for over fifteen years. I have specifically worked with Mr. Abbie Hamid for at least eight if More

by Ms. Lynnor G. Schoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Abbie Hamid
May 13, 2019 -

Del Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 11, 2019

Leasing a new car Steve was great and easy to work with. My questions were answered and nothing took too long. He was also helpful in trying to get a lower insurance ra More

by tiffhedrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

Del Toyota responded

Tiff, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 11, 2019

Martin made me feel like I knew him forever. Martin is a great salesman. He was kind and courtious and friendly. He worked to get us what we needed without being pushy. He went above and beyon More

by PANMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
May 13, 2019 -

Del Toyota responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Martin and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 11, 2019

Friendly and knowledgeable Had a very warm greeting when entering the showroom.. We were assigned to Adrian who is very personable and knowledgeable about the vehicle we purchas More

by KIMNBRU
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

Del Toyota responded

Kim, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 10, 2019

Amazing And Fast Service Great great service from very patient and honest people! Will always purchase my vehicles from them. Make sure you go see Nick!! He was great More

by DHORNE113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Abbattista
May 13, 2019 -

Del Toyota responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Del Toyota! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 10, 2019

Inspection n oil change Del Toyota is the best they give you very good service and are very helpful when looking to buy a vehicle and the finance dept is also great. I would More

by GLADFELTERJENNIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Krause
May 13, 2019 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 10, 2019

Excellent I drove an hour and 10 minutes and pleased with their service. Sales person and the finance department took their time in everything. They made sure I More

by IVYLABORICUA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
May 10, 2019 -

Del Toyota responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Del Toyota. If there is anything more that we can do, please come back and see us again. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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