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Del Toyota

Thorndale, PA

4.7
7,076 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 7,076 reviews

November 07, 2019

Service appointment Courteous professional friendly place. State inspection and emission. Done in a timely manner. I would definitely go back. I would definitely bring my More

by MRSPIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amr Rizk, Connor Christman, Jared "The Champ" Bell, Mike Naegele, Grady Oren
Nov 07, 2019 -

Del Toyota responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 07, 2019

Purchase of car The salesman,mr riszk was exceptional in his research, follow up and help. He took our info and repeatedly helped us understand our vehicle, how it s More

by EVIE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Amr Rizk
Nov 07, 2019 -

Del Toyota responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 07, 2019

Ease of use I find leaving my car and picking up the next day is perfect for my schedule . I would like a full service center in the weekend since I am told that More

by DONN.B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Del Toyota responded

Thank you for taking the time to write this wonderful review of our service department, and providing us with your honest feedback. We are extremely pleased that our team was able to take care of you in an efficient and professional manner. Thank you for your loyalty to us here at Del Toyota and we look forward to your continued business Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200!

November 07, 2019

Best place to take your car The staff is always so nice and friendly. The price is out of their control but it does not have to be that high but the service is great. More

by B123BARBARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat in service
Nov 07, 2019 -

Del Toyota responded

Thank you for the feedback, Barbara! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 06, 2019

State inspection Service was promptly scheduled with a very short wait. Dell was very accommodating when I wanted to bring my second vehicle in earlier than the schedu More

by JASEXTON45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Nov 06, 2019 -

Del Toyota responded

Thank you so much for your review! Happy customers are our goal and our mission at Del Toyota, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 06, 2019

Not just a customer, you're family! The title of my review is the truth! I came in and was working with Shawn. Shawn listened to what I was looking for and did not try and sway me to any More

by BLUEHENFAN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Shawn Krause
Nov 06, 2019 -

Del Toyota responded

Thank you so much for taking the time to share your kind words about your experience at Del Toyota! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 06, 2019

Jared Bell rocks Jared made this sale rock. Ken Tran made the financials make sense. Kudos to the Del team. Jack, if you’re listening,recognize the folks who make yo More

by ED.KWEDAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Jared "The Champ" Bell
Nov 06, 2019 -

Del Toyota responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 06, 2019

Quick and easy! I new what vehicle I wanted and called around looking for a deal. Grady contacted me and let me know the price. I did the financing pre-approval on th More

by Jdserock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Grady Oren
Nov 07, 2019 -

Del Toyota responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Grady and the rest of the Del Toyota team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 06, 2019

Very good team Del Toyota really has a great team and they do their best to get you a good rate for the car you want. Ed was very helpful and easy to talk to. More

by jenniferpuchalski.03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Pollock
Nov 07, 2019 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 06, 2019

Easy! Great buying experience at Del Toyota. I walked in knowing what I wanted and they didn't play games or try to tack on additional things I didn't need. More

by TravisAhrens
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Demsky
Nov 06, 2019 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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