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Del Toyota

Thorndale, PA

4.7
6,761 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,761 reviews

August 20, 2019

Warm service and best price This is the second RAV4 I bought through Grady. He really is a nice and amazing guy. Smart, frank, no-tricky and does his very best to service every c More

by Johnsonjolly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Mike Naegele, Grady Oren
Aug 21, 2019 -

Del Toyota responded

Thank you for leaving us this great review, Johnson. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 20, 2019

Great service Great service, great knowledge of the vehicles in stock, super friendly and always helping the clients needs. We drive from Lancaster PA not just to More

by Eliezer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Aug 21, 2019 -

Del Toyota responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 20, 2019

Renewed faith in the car buying experience Buying a car is something that my wife and I have grown to dread over the years. Del Toyota changed our minds! They have the most wonderful staff we More

by BeastMobile
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Don Romanek
Aug 21, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 20, 2019

Very helpful. Grady was extremely helpful, very forthcoming and honest. A very nice and friendly guy, the whole place was very friendly. They helped me out in a las More

by yondaime77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grady Oren
Aug 20, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 20, 2019

Great Experience Salesmen Derek was great to deal with, even liked the finance guy from vietnam. Would definitely do business with these guys again. I hate salespeop More

by Joewaring100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Derek Thrailkill
Aug 21, 2019 -

Del Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 20, 2019

Best vehicle buying experiance i have ever had!! I recently leased a vehicle from ben gomez at deltoyota. I live 2 hours away and was able to do it all over email so i only spent about 15 minutes in More

by BIGMATT45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez
Aug 21, 2019 -

Del Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 19, 2019

Civic Service The service that was provided was excellent. Quality service that was done on time and the price was right. I would recommend this dealer to everyone. More

by GKDAVIS28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Aug 20, 2019 -

Del Toyota responded

Davis, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 19, 2019

A great car buying experience First time I have bought a late model car in 20 years. This was a great experience with out all the haggling I had thought I was in for . Thanks for m More

by PJMALIZIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Aug 20, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 19, 2019

Tacoma 2019 purchase I have purchase four new vehicles over the years from Del Toyota in Thorndale. Sales experience went real well for me and sales people were eager to More

by EdW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Aug 20, 2019 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 19, 2019

Better than I could imagine Never thought a long distance (4.5 hr trip one way) lease deal could be completed as simply and cost effectively. Very satisfying experience with eve More

by jkelly19
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Christman
Aug 20, 2019 -

Del Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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