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Del Toyota

Thorndale, PA

4.7
6,418 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,418 reviews

May 22, 2019

new car sales saleman Adrian Sirbu was honest and fair in all of our dealings. he even followed up several days later, by phone to see how things were going with my More

by DOORLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
May 27, 2019 -

Del Toyota responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 22, 2019

Great experience! Easy to work with team. Appreciated the diligence in moving quickly to get the paperwork done once auto was identified. Nice selection of cars and More

by sab1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Al Demsky
May 27, 2019 -

Del Toyota responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 22, 2019

Del Toyota is worth the trip Del Toyota made the whole shopping experience easy. Al worked with us to find our Tacoma out of all the options on the lot- and there was a good selec More

by RKG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Al Demsky
May 27, 2019 -

Del Toyota responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your Toyota Tacoma purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 21, 2019

Took Advantage of my Loyaty Charged for a service that was not needed. Stopped in for an early maintenance and 2 months early inspection. Charged for my front rotators to be re More

by GREGORYGOUTY45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gerry and whoever inspected my car
May 27, 2019 -

Del Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 21, 2019

New Tundra lease - quick and easy My experience with Del Toyota was fantastic. They had the vehicle I wanted at a fantastic price and the experience couldn’t have been more pleasant. T More

by ROBERTD.DIXON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Derek Thrailkill
May 29, 2019 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 21, 2019

Excellent experience end to end Was in and out fast. Everyone was professional and welcoming, but not overbearing. Would recommend to family and friends. Looking forward to my next More

by B
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2019 -

Del Toyota responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 21, 2019

I got a good deal. I got a good but not screaming deal on a barely-used 2019 Tacoma. The truck is in nearly new condition. The only problem I've discovered thus far is a More

by G. APGAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Ed Pollock
May 29, 2019 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 20, 2019

Great job by all!! Thank you so much to Martin, Sean and Angel for making car buying painless. The staff is top notch. I even got to meet Conner and Rick who were very f More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
May 21, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 20, 2019

20K service Attended to immediately, i.e., no waiting in que. Quick check in. Pleasant interaction with staff. Performed required work in reasonable time frame More

by Jac123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerry and Jack, Abbie Hamid
May 21, 2019 -

Del Toyota responded

Thanks for the great feedback, Jac. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 19, 2019

Great experience Amazing selection and prices! Nikki and Adrian were so helpful and did not pressure us at all. It’s the first time I have shopped at Del Toyota and I More

by GC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2019 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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