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Del Toyota

Thorndale, PA

4.7
6,419 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,419 reviews

May 26, 2019

Exemplary Yesterday I desire to visit Dany Juarez to del Toyota at Thorndale dealer and I had Outstanding service and knowledgeable personal who I thanks very More

by M.OLIVARES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 26, 2019

5 stars My experience with Al Demsky and Angel exceeded my expectations. I sent an email to Del Toyota before they opened and was promptly responded to by Eri More

by Lopro76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Al Demsky
May 27, 2019 -

Del Toyota responded

Thank you for taking the time to share your feedback! I am very pleased to hear our great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Del Toyota. We can’t wait to see you for your next servicing appointment! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 25, 2019

Amazing As soon as we pulled up we were greeted! The whole process of buying a new car, was just made great by all the wonderful workers! More

by Lizzie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Boorse, Grady Oren
May 27, 2019 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 25, 2019

Very satisfying Honestly did everything possible to keep me happy for what I can afford! I will totally recommend del toyota to family and friends! Thank you! More

by Jessica21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Amr Rizk
May 27, 2019 -

Del Toyota responded

Thank you so much for your review, Jessica! Happy customers are our goal and our mission at Del Toyota, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 25, 2019

Thanks for your help. I am very satisfied with our experience and my new vehicle. We will happily recommend your dealership to others and return in the futur More

by Lorig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Ben Gomez
May 27, 2019 -

Del Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 25, 2019

Buying 2nd RAV4 Had another good experience. Bought our second RAV4 from Jared. Found the new RAV4 had a number of refinements over our current one. Past experience More

by DcarBuyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Jared "The Champ" Bell
May 27, 2019 -

Del Toyota responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 25, 2019

Reasons to come back to Del Toyota We have dealt with Steve Heinze for years. He is a quality guy! Angel Lewis, and Jim Krause added to the professional picture of purchase. More

by JERRYCSHEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
May 27, 2019 -

Del Toyota responded

Thank you for providing us with feedback regarding your recent visit, Jerry! Our team works hard to keep our customers coming back to Del Toyota and it’s great to hear of your continued business. Angel, Jim and Steve are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new purchase! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 25, 2019

Awesome Love going to Del toyota in Thorndale, I live in Lancaster an still wont go anywhere else to buy a car, 100% best dealer ever. More

by melvu76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis, Jessica McDaniel
May 27, 2019 -

Del Toyota responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 25, 2019

Great experience! Love my Tundra. From start to finish it was smooth sailing. I really couldn't have asked for a better experience. Everyone I encounters was honest and friendly. In an More

by npcap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gentleman who went thru truck with me., Derek Thrailkill
May 27, 2019 -

Del Toyota responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Del Toyota. Congratulations on the new Toyota Tundra! If you have any further needs, do not hesitate to stop by for a visit. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 25, 2019

Great experience Staff was excellent. Made the buying experience as easy as I’ve ever had. Highly recommend Del Toyota for any car buying needs. I will be back for sur More

by Josh Judge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
May 27, 2019 -

Del Toyota responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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