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Del Toyota

Thorndale, PA

4.7
6,419 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,419 reviews

May 29, 2019

Great experience! I had a wonderful, stress-free purchasing experience with Jared! He really knows what he’s doing. Jim and Angel also did a fantastic job. Everyone th More

by KOREEMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Jared "The Champ" Bell
May 30, 2019 -

Del Toyota responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Del Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 29, 2019

New vehicle purchase I already knew the vehicle I wanted to purchase before I visited Del Toyota. Based on the price quotes I received from local dealers, Del Toyota gave More

by Erika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Don Romanek
May 30, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 29, 2019

Prices and recomm were outrageous I brought my truck in for service. I recieved a call that I need 3 tires, 4 brake pads and two rosters shaved down. I was told the breaks would not pa More

by mikegalli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Naegele
May 29, 2019 -

Del Toyota responded

Thank you for alerting us to this issue, Mike. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 29, 2019

Amazing deal and staff Could not be happier with my overall experience. Drove over three hours because no dealer in my area could match the price. Would definitely recommen More

by dadsdayoff2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Connor Christman
May 29, 2019 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 29, 2019

Great Customer Service We were getting ready to trade in a leased vehicle and no longer wanted to work with our previous vehicle line. We shopped around for a little over a More

by JENMOORELIFE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel, Sean Boorse
May 30, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 28, 2019

Amr is the best!!! Excellent service!!! This was my second time to bought cars and I am very satisfied with their service. Very helpful and friendly. Thanks to all o More

by DENLOU0428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Amr Rizk
May 29, 2019 -

Del Toyota responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 28, 2019

Awesome ! Best experience ever when purchasing a vehicle - We drove away with a 2019 Rav 4 Ruby Flare Pearl, beautiful. From the time we entered the dealershi More

by EMTHOMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Angel Lewis, Al Demsky, Shawn Krause
May 29, 2019 -

Del Toyota responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 28, 2019

Great service every time I have every issue with my vehicle resolved in a timely matter. My service rep, Pat, works with me every time to do whatever ever necessary to accommo More

by tadjls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Solomon
May 29, 2019 -

Del Toyota responded

We appreciate your input! We're glad to hear that you are consistently impressed with the service we offer here at Del Toyota. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 28, 2019

Efficient and friendly We had a great experience at Del Toyota. The sales staff was friendly and efficient. Del Toyota had a great selection of vehicles. One stop shop. More

by JAMESTLYNN4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Angel Lewis, Amr Rizk, Jessica McDaniel
May 29, 2019 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 28, 2019

Very satisfied with work and people I am really pleased with the service and my car experience . I deal with Pat in the service department and she is great. I have been with Toyota for t More

by MOORE100
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pat
May 29, 2019 -

Del Toyota responded

Hello and thank you for your kind words! Pat is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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