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Del Toyota

Thorndale, PA

4.7
6,419 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,419 reviews

June 01, 2019

Friendly and efficient sales Thanks for taking the time to answer my questions and provide an excellent price. The sales process was friendly and efficient, getting us out the doo More

by BradyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Abbie Hamid
Jun 04, 2019 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 01, 2019

Out standing service Easy, quick, no hassle, friendly, experience. I Would highly recommend Steve and the Dell team to all my family and friends. Love my car!! Great job!! More

by Downingtown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2019 -

Del Toyota responded

Susan, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 31, 2019

Great experience Today my sister and I bought our very first brand new car. Grady was great, very nice and upfront about everything. Thanks everyone for getting us int More

by Jannae94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Grady Oren
Jun 04, 2019 -

Del Toyota responded

Jannae, thank you for taking the time to share your feedback regarding your experience at Del Toyota and congratulations on your first new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 31, 2019

An amazing experience at Del Toyota I have been using this service center for over 10 years now and I can attest to their promptness of service and excellent customer care. I recommend t More

by AMADEYIGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All the cashiers at the counter, Don Romanek, Mike Naegele
Jun 04, 2019 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 31, 2019

best service I ever had in a Toyota dealership. I'm so happy I had the best service I've ever had in a dealership. I highly recommend Del Toyota, so much better than New Holland Toyota. They were very nice. More

by judy39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 04, 2019 -

Del Toyota responded

Judy, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Del Toyota's Service Department. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 30, 2019

Great Service, Great Price Steve got me a great deal on a beautiful Tundra that he delivered to me. He was extremely helpful and the truck was perfect. I would work with Steve a More

by DFENTON512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2019 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 30, 2019

Excellent I had the pleasure of working with Don who was very knowledgeable about the inventory on the Del Toyota lot. He is easy to work with and relatable. More

by connorkrieg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Romanek
Jun 04, 2019 -

Del Toyota responded

We really appreciate your feedback, Connor. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 30, 2019

Love DEL As always, convenient to schedule appointments. Receptionist in service is extremely friendly and listens! Service desk was helpful and informative. More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 04, 2019 -

Del Toyota responded

Sandy, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 30, 2019

Very Happy We had a great experience at Del Toyota. Everyone was very helpful and knowledgeable. It was the best car buying experience we have ever had. More

by TIMBARRON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez
Jun 04, 2019 -

Del Toyota responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at Del Toyota was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 29, 2019

College student buying second car It was a very welcoming experience and they helped me walk out with a new car and cheaper insurance! I was just looking for a car that is good in the More

by LAPORTA218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Thrailkill
May 30, 2019 -

Del Toyota responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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