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Del Toyota

Thorndale, PA

4.7
6,419 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,419 reviews

June 03, 2019

Good pricing Not only was the price good . in fact also the service is excellent the dealership is modern the people are nice and it was a pleasure to stay there f More

by Done 6319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Connor Christman
Jun 04, 2019 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 03, 2019

Very good They are always polite, very good service facilities are always clean salesmen are very nice and the service people always very helpful people at the More

by Joanne123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry
Jun 04, 2019 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 03, 2019

New 2019 Tacoma We’ve been looking for a new truck, went to our usual dealer early one morning and left without a new vehicle. We didn’t walk into Del Toyota expectin More

by cscott624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez
Jun 04, 2019 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 02, 2019

Great speedy service Always accommodating on time of service while doing a great job quickly. Great waiting room and a complimentary loaner vehicle is always a big plus. More

by WOLFSONTRACING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Mike Naegele
Jun 04, 2019 -

Del Toyota responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 02, 2019

Highlander I was pleased with the attention Sean paid to our needs in purchasing our new vehicle. We felt comfortable with our experience. We will recommend Del More

by JRZGIRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Boorse
Jun 06, 2019 -

Del Toyota responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Sean assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 02, 2019

Very satisfied I just bought a 2019 RAV4 hybrid. I'm thrilled with the car and the price that I paid. I was treated respectfully by all involved in the process. My p More

by Very satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Don Romanek
Jun 06, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 02, 2019

Great service Great customer service, knowledgeable reps really cared about us and worked within our budget. I cannot say enough about their high quality of servi More

by BARTMCKINNON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Krause
Jun 06, 2019 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 01, 2019

Wonderful Experience! All of the personnel at Del Toyota were knowledgeable, pleasant, not pushy, friendly, and interested in helping us get the best price for the car we w More

by BOBZILLA17
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Bauer, Jared Bell, Adam Dubrow, Nick Abbattista, Shawn Krause
Jun 04, 2019 -

Del Toyota responded

We appreciate the kind words, Bob. We look forward to seeing you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 01, 2019

Excellent Service Had a great Experience with Marty. He went above and beyond to get me the car I want. I am very happy with my purchase and the service I received. He More

by JNM5063
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Jun 04, 2019 -

Del Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 01, 2019

Best Car Buying Experience I Ever Had This was hands down the best car buying experience I ever had. The customer service, friendliness, and follow-through from each employee I worked wit More

by MinivanDad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica McDaniel - 5 Stars, Ken Tran, Angel Lewis, Al Demsky
Jun 04, 2019 -

Del Toyota responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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