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Del Toyota

Thorndale, PA

4.7
6,765 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,765 reviews

September 05, 2019

Al was amazing Al was able to Help me find the perfect vehicle to match my needs. He met me at my price point and went above and beyond to help me. Ken was amazing More

by TRAINERJOSH213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Al Demsky
Sep 05, 2019 -

Del Toyota responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Al and the rest of the Del Toyota team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 05, 2019

Service is okay but with issues I went there for 25000 mile care service and also requested to put my plate holder on. They did okay but the screws to secure the plate was not provi More

by ENGINIAXIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Olson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Del Toyota responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 05, 2019

24000 mile service Had excellent service and inspection completed in a timely manner. Did not have to wait long . Service tech explained what items were checked and the More

by Ken Meyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Sep 08, 2019 -

Del Toyota responded

We're glad that you had an excellent experience with us, Ken! If you have any questions or if we can be of assistance, please don't hesitate to reach out to us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 05, 2019

Great Dealership! Antonio was excellent in helping me get out of my high payment car and into something cheaper and more gas efficient. Thank you so much! More

by dominic.antonucci1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Del Toyota responded

We really appreciate your feedback, Dominic. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 05, 2019

Fast and very friendly This is the first time I actually enjoyed going to a dealership.. everyone was friendly and best of all I was out of there in a short period of time! More

by TPACHECAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2019 -

Del Toyota responded

This review truly made our day! Thank you so much for taking the time to let us know you enjoyed your experience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 05, 2019

Very friendly.The best.the staff I was very happy with the service and The staff I know I will be a customer for life.If there one person I didn’t care to see or do business with is A More

by JSALEH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Dubrow, Angel Lewis, Nick Abbattista
Sep 05, 2019 -

Del Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 03, 2019

Great quick transaction Great deal on a used car for daughter. Only suggestion would be take more time to clean the cars better. The interior was filthy when I picked it up. More

by MARKBODNAR11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared "The Champ" Bell
Sep 05, 2019 -

Del Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 03, 2019

Excellent professional service by friendly staff! Del performed my tire replacement under hazard insurance on very short notice! Office staff was efficient and friendly, mechanical staff were professi More

by Jeff Laughlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack in Service
Sep 05, 2019 -

Del Toyota responded

Jeff, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 03, 2019

Helpful salesman Adrian was very knowledgeable and helped me through the entire buying process. We offered a counter offer to their walkout price and they were happy t More

by 44GARRETT44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Sep 05, 2019 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 03, 2019

They make every effort to satisfy. Del Toyota was not just another Toyota dealership. From the moment of 1st contact with Grady I realized that this was different. I'm a skeptical type More

by Gerry da Irish man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grady Oren
Sep 05, 2019 -

Del Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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