Back

Del Toyota

Thorndale, PA

4.7
6,420 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
Contact Dealership

2945 E Lincoln Hwy

Thorndale, PA

19372

Directions

By Type

Showing 6,420 reviews

June 18, 2019

Buying my first car Great experience. Everyone very welcoming and helpful! It was good because I was in contact with shawn via text about preparing to have everything rea More

by MAGGIEROTH14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Shawn Krause
Jun 25, 2019 -

Del Toyota responded

Maggie, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Del Toyota! If there is anything else we can do for you, please feel free to give us a call. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 18, 2019

Inconsistent with prior experience Bought a car in 2011 and 2016 from this dealership. Always had a pleasant experience. This time the salesman and sales manager were adversarial and ru More

by HALSEA2
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben Gomez
Jun 18, 2019 -

Del Toyota responded

While we appreciate all reviews to help us help our customers we can not look past the fact that this is false. These customers were upset because we would not give them accessories for free. That is the only reason for their negative review. Unfortunately we cant make everyone happy even though we strive to do so. This is a classic case of a customer trying to get something for free.

June 17, 2019

inspection and service Great place, fast service and every experience with Del Toyota has been positive. Love Abbie, plus great work by Josh Cartagena and other service men More

by OLGAMILAGROSBURGOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Cartagena, Abbie Hamid
Jun 17, 2019 -

Del Toyota responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 17, 2019

Twice a Charm This is the second vehicle I purchased from Del and they second time I was very pleased with the experience. I had been looking for a new vehicle for More

by Steven B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Abbie Hamid
Jun 17, 2019 -

Del Toyota responded

Thank you for leaving us this great review, Steven. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 16, 2019

Great service. Helpful staff. After visiting several other Toyota dealers, I settled on Del Toyota. Employees were helpful and responsive. I received a quote on the car I wanted to More

by SFRANKLIN56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Jun 17, 2019 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 15, 2019

Buying my first car Came to del toyota to buy my first car. Didn't have to wait long before being sat down to talk to a sales rep. Rep helped me find a car i liked and ta More

by Steve95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Shawn Krause
Jun 17, 2019 -

Del Toyota responded

Steve, thank you for taking the time to share your feedback regarding your experience at Del Toyota and congratulations on your new vehicle! Buying your first car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 15, 2019

Great car buying experience They made the car buying process easy and the price was a fair deal. I would definitly come back to this dealership in the future. More

by frenchfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Bauer, Angel Lewis, Sean Boorse
Jun 17, 2019 -

Del Toyota responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 15, 2019

Tacoma Adrian, Nikki, Jim and Ken were all very helpful and explained each step. I would recommend you to family and friends that are in the market for a new More

by Seamus22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis, Nick Abbattista
Jun 17, 2019 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 15, 2019

Awesome! Miguel Pichardo gave us a really good explanation on the car that we wanted, he was really professional, and he gave us a lot of options. Brian Sweet More

by Erika83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Del Toyota responded

Thank you for your great review, Erika! We're glad to have Miguel on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 14, 2019

Great service Great professional service . Abbie and Angel were very helpful. Great dealership and very fast in getting through the paperwork. It was a great experi More

by Junaid18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Abbie Hamid
Jun 17, 2019 -

Del Toyota responded

Thank you for your great review! We're glad to have Abbie and Angel on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

...
480
...